Pro Shop Manager at American Golf

Norwalk, California, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

22.0

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Guest Service, Staff Supervision, Cash Handling, Inventory Management, Scheduling, Training, Communication, Interpersonal Skills, Tee Time Management, Problem Resolution

Industry

Spectator Sports

Description

Location: Don Knabe Golf Center Address: 13717 Shoemaker Ave, Norwalk, CA 90650 ABOUT AMERICAN GOLF American Golf is a trusted leader in golf hospitality, known for elevating the game and the communities around it. We bring deep expertise in golf operations and club culture, paired with a genuine commitment to creating welcoming, memorable experiences for every guest and member. Our teams take pride in course care, exceptional service, and thoughtful environments that invite people to play, connect, and feel at home. We believe golf is more than a sport, it’s a place where relationships grow, traditions thrive, and everyone is part of the community. Job Purpose The Pro Shop Manager leads all golf shop operations. This includes sales, guest service, staff supervision, and support for daily course activities. The role also ensures company rules and standards are followed across the facility. Responsibilities * Greet and check in members and guests * Sell merchandise and process payments * Manage reservations for tee times and services * Maintain inventory and keep the shop clean and organized * Train, schedule, and lead pro shop, range, and cart staff * Handle guest concerns and help resolve service issues * Follow company rules for cash handling and closing duties * Support the General Manager and lead the team when they are away * Assist with staff meetings and communication * Other duties as assigned Qualifications * 1–2 years in customer service, ideally golf, hospitality, or entertainment * Ability to work a flexible schedule * Strong communication and interpersonal skills * Comfortable handling cash and card transactions * Ability to work independently and in a fast-paced setting * Knowledge of golf operations is a plus * High school diploma or GED required Working Conditions * Work schedules vary based on business needs and include evenings, weekends, and holidays. * This role involves standing or walking for long periods and lifting up to 50 lbs. * Some climbing, bending, and reaching may be required. Vision needs include near, far, color, and peripheral focus. * Reasonable accommodations are available for individuals with disabilities. American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.

Responsibilities

The Pro Shop Manager is responsible for leading all golf shop operations, which encompasses sales, guest service, staff supervision, and supporting daily course activities. This role also requires ensuring adherence to company rules and standards throughout the facility.