Probate Finder Claims Manager at DCM Services

Bloomington, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

0.0

Posted On

03 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Development, Coaching, Mentoring, Operational Excellence, Problem-Solving, Analytical Skills, Multi-Tasking, Organization, Communication, Accountability, Adaptability, MS Excel, MS Word, Estate Claims Management, Information Security, Quality Compliance

Industry

Financial Services

Description

Description Are you a people-focused leader with a passion for developing teams, improving processes, and delivering exceptional results? Do you thrive in a fast-paced environment where problem-solving, accuracy, and ownership truly matter? If so, we’d love to meet you. DCM Services is seeking a Probate Finder Claims Manager to lead our Estate Claims Specialist team. In this highly visible and impactful role, you will guide, mentor, and develop a skilled team responsible for the filing, handling, and management of estate claims—an essential part of our Probate Finder® service offering. What You’ll Do As our Probate Finder Claims Manager, you’ll: Lead & Develop a High-Performing Team Oversee Estate Claims Specialists, providing coaching, mentoring, and ongoing development. Manage interviews, hiring, performance reviews, and corrective actions as needed. Conduct 1:1 training to expand team expertise and support continued professional growth. Drive Operational Excellence Lead and manage all operational tasks related to estate claim filing and follow-up. Own the review and maintenance of Probate Finder claim forms, collaborating closely with Legal and cross-functional partners. Track billing, costs, and internal reporting with accuracy and accountability. Be a Trusted Subject Matter Expert Represent the business in internal meetings, client conversations, and audits. Participate in priority client initiatives and special projects. Serve as a backup to the Probate Finder Data Manager and cross-train in key responsibilities. Contribute to a Culture of Quality & Compliance Follow information security, privacy, and confidentiality standards. Maintain excellent written and verbal communication with internal teams and client stakeholders. Requirements What You Bring We’re looking for a confident, engaged leader with: 2–5 years of leadership experience (management or team lead). Proven success in training, mentoring, and developing employees. Strong problem-solving, research, and analytical skills. Ability to multi-task, stay organized, and meet critical deadlines. Proficiency in MS Excel and Word (Access a plus). Excellent written and verbal communication skills. A mindset of ownership, accountability, and adaptability. Education: High School Diploma/GED required. Associate or Bachelor’s degree preferred (or equivalent experience). Why You’ll Love Working Here A collaborative team environment where your leadership truly makes an impact. Opportunities to learn, cross-train, and engage in meaningful client initiatives. Clear paths for professional growth in a company that values innovation and agility. Bonus-eligible compensation and a supportive culture built on integrity and respect. Ready to Lead With Purpose? If you’re excited by the opportunity to shape a team, improve processes, and contribute to an industry-leading organization, we encourage you to apply. Let’s build something exceptional—together. #DCMHP1

Responsibilities

The Probate Finder Claims Manager will lead and develop a team of Estate Claims Specialists, overseeing their training and performance. Additionally, the manager will drive operational tasks related to estate claim filing and maintain collaboration with legal and cross-functional partners.