REQUIRED QUALIFICATIONS

• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field.
• Minimum 8 years’ experience as a process architect, business analyst, or technical writer in ERP/enterprise systems environments.
• Demonstrated experience documenting complex technical processes and developing runbooks or support guides.
• Ability to conduct effective interviews and facilitate discussions with technical subject matter experts.
• Excellent written communication, organizational, and analytical skills.
• Familiarity with PeopleSoft environments, system administration, and technical support processes.
• Strong attention to detail and ability to synthesize technical information for diverse audiences.
• Ability to work independently and remotely with minimal supervision.

PREFERRED QUALIFICATIONS

• Experience in higher education is highly desired.
• Experience supporting or documenting ERP systems such as PeopleSoft, Workday, Oracle, or SAP.
• Previous work with IT service management or operations teams.
• Experience with knowledge management, technical documentation tools, or wiki platforms.
  Job Type: Contract
  Pay: $60.00 - $65.00 per hour
  Work Location: Remot

Please refer the Job description for details