Process Architecture | Customer Enablement | Multiple Locations at Bendigo Adelaide Bank
Bendigo, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

05 Sep, 25

Salary

0.0

Posted On

05 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

Are you passionate about improving the way things work? Can you translate complex processes into practical solutions? Are you ready to make a real impact by driving operational excellence?

Responsibilities

Key responsibilities:

  • Process Analysis – Design, analyse and model business processes within BEN’s process landscape. This could include the use of BPMN 2.0.
  • Development of BPM – Assist in developing BPM strategies to enhance operational efficiencies.
  • Compliance & Standards – Ensure process standards are maintained across the organisation as well as process documentation, artefacts.
  • Stakeholder Management – Facilitate workshops to gather input and validate process designs. Collaborate with stakeholders and provide education on the use of the process architecture.
  • Education - Support the Process Architecture team in the broader implementation of the Process Architecture model at BEN.
  • Operational Excellence - Provide support to broader Process Excellence team around Process Architecture, areas for improvement, assisting Process Excellence maturity in the business

To succeed in this role, we’d love you to have:

  • Knowledge in Business Process Management (BPM)
  • Proficient in Process Mapping methodologies & techniques including BPMN
  • Strong analytical and problem-solving skills
  • Strong interpersonal, presentation and communication skills, experience in stakeholder management is essential.
  • Demonstrated knowledge in the concept of Process Architecture
  • Excellent written, verbal and collaboration skills
  • Strong attention to detail and accurac
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