Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Process Associate, Sales Account Manager
In this role, Our Strategic Sales team is responsible for delivering on programs and processes that drive growth in our segment of advertisers. As a Strategic Sales Specialist you will support innovative scalable sales programs across a diverse set of customers, focusing on driving revenue and product adoption.

Responsibilities

• Drive engagement with the book of business, prioritize top accounts and pitch most relevant product recommendations.
• Research customer contact information using the tools provided to ensure a connection is established.
• Build thorough understanding of the customer’s Ad campaigns, provide relevant consultative support and assist customers to get the best possible ROI for their Ad spends.
• Keep customers engaged by scheduling regular follow-up meetings.
• Represent the brand and ensure customers receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• After 60 days (training completed) flex time is available for those that qualify.

Qualifications we seek in you!

Minimum Qualifications / Skills

• Experience of Ad Sales and the digital advertising ecosystem
• Strong interest in providing solutions for marketers and growing small businesses.
• Experience in media sales. Agents should have prior experience in launching and optimizing digital media campaigns (e.g., Facebook, Google, Twitter)
• Should have sales and customer care mindset to assure the best client experience.
• Ability to manage multiple projects with strong attention to detail.
• Ability to work well in a dynamic, fast changing environment.
• Excellent presentation, written and verbal communication skills.
• Creative, outside-the-box thinker and strategist
• A team player and collaborator

Preferred Qualifications/ Skills

• Expert knowledge of Ads manager on any social media platform
• Evaluate metrics and optimize campaign performance using data driven approach.
• Demonstrated skill in educating others (e.g., advertisers, agencies)
• Proven track record of reaching and exceeding sales goals.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up
• Bachelor’s degree in business, communications, marketing, or another related area of study

"THE APPROXIMATE HOURLY BASE COMPENSATION RANGE FOR THIS POSITION IS $19 PER HOUR. THE ACTUAL OFFER, REFLECTING THE TOTAL COMPENSATION PACKAGE PLUS BENEFITS WILL BE DETERMINED BY A NUMBER OF FACTORS WHICH INCLUDE BUT ARE NOT LIMITED TO THE APPLICANT’S EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES; GEOGRAPHIC LOCATION; AND INTERNAL EQUITY."

Los Angeles, California based candidates are not eligible for this role. Dallas Metro area candidates are eligible for this role only.”
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
JobProcess Associate
Primary LocationUSA-Richardson
ScheduleFull-time
Education LevelBachelor’s / Graduation / Equivalent
Job PostingApr 28, 2025, 5:02:25 AM
Unposting DateOct 25, 2025, 1:02:25 AM
Master Skills ListOperations
Job CategoryFull Tim

• Drive engagement with the book of business, prioritize top accounts and pitch most relevant product recommendations.
• Research customer contact information using the tools provided to ensure a connection is established.
• Build thorough understanding of the customer’s Ad campaigns, provide relevant consultative support and assist customers to get the best possible ROI for their Ad spends.
• Keep customers engaged by scheduling regular follow-up meetings.
• Represent the brand and ensure customers receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• After 60 days (training completed) flex time is available for those that qualify