Process Delivery Manager at Bosch Group

, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

25 Jan, 26

Salary

0.0

Posted On

27 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Crime Compliance, Analytical Skills, Technical SPOC, Team Leadership, Communication Skills, Business Management, Tracking Mechanism, Team Management

Industry

Software Development

Description

Company Description Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job Description Roles & Responsibilities: Process delivery Management for services in Antimoney laundering, financial crime compliance services. Knowledge in environmental compliance is an added advantage Responsible for customer deliverables, monthly reporting and delivery confirmation, Risk management and OPLs. Responsible for requirement gathering, topic migrations and successful implementation. Responsible for deliverable allocation to the project team Responsible for identifying the training needs and competency development for the project team. Responsible for career planning of the project associates. Responsible for skill hunting, recruitment and outsourcing. Responsible for customer receivables. Responsible to identify productivity improvements and implement the same. Accountable for team’s delivery performance. Accountable of the quality of customer deliverables. Accountable for self and team’s training/upskilling fulfillment. Accountable for associate’s feedback management. Support for customer acquisition, identify opportunities and presales activities. Support to identify new areas of business Support to prepare proposals, contracts, customer billing. Support to improve customer satisfaction index/ net promoter score. Required skills: Strong functional knowledge in financial crime compliance domain Strong analytical skills to absorb customer requirements to translate into actionable topics Be the technical SPOC for the customers for the services. Should be able to lead a team of 20+ team members working in multiple projects across multiple locations. Strong communication and leadership skills Basic business management skills Effective tracking mechanism. Excellent Team managing skills Additional information (Nice to have) Supply chain Value stream/ domain knowledge in automotive sector Handling end to end projects over its life cycle Qualifications Any Bachelors degree Additional Information 10+ years of experience in the desired domain

Responsibilities

The Process Delivery Manager is responsible for managing process delivery for services in anti-money laundering and financial crime compliance. This includes customer deliverables, risk management, team performance, and identifying productivity improvements.