Process Excellence Manager, Order Management (OM) - Global Process Owner (G at Pure Storage

Lehi, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

143000.0

Posted On

13 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Management, Process Optimization, Lean Six Sigma, AI, RPA, Business Process Management, ERP, CRM, Salesforce, SAP, NetSuite, Project Management, Cross-Functional Collaboration, Automation, EDI, Process Design, Stakeholder Engagement

Industry

IT Services and IT Consulting

Description

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE You will be the global leader in transforming our end-to-end Order Management (OM) processes. This is your chance to drive significant automation, optimization, and structural improvement across our entire Order-to-Cash lifecycle. You will partner with executive leadership and cross-functional teams to build scalable, world-class processes designed for the future. If you are passionate about process excellence, leveraging AI/RPA, and influencing global operations, this high-impact, individual contributor role is for you. WHAT YOU'LL DO Lead the Vision: Architect and implement scalable, efficient OM processes globally, focused on enhancing customer and stakeholder experience, and prepare for future company growth initiatives. Drive Transformation & Automation: Utilize process improvement methodologies (Lean Six Sigma) to identify, design, and implement major enhancements, including the roll-out of EDI, AI/RPA workflows, and other order automation tools. Own Business Process Management (BPM): Collaborate with OM business owners to document, maintain, and continuously evolve the global OM service catalog, policies, and workflows, ensuring compliance with SOX and internal controls. Influence & Coach: Indirectly lead, coach, and energize the Order Management team and key cross-functional stakeholders (e.g., Sales Ops, Finance, IT) through transformative change, acting as the OM project manager for strategic initiatives. Measure & Report: Define, baseline, and monitor key process health metrics (cost, quality, time) to improve overall process maturity and provide executive-level reporting on project status and transformational progress. Partner on Systems: Act as a critical liaison with IT teams, driving requirement creation and UAT for system enhancements, and partnering with the Order-to-Cash Process Manager on major ERP implementation efforts. WHAT YOU BRING Experience & Expertise: 5+ years of hands-on experience in Order Management, Global Operations, or Process Optimization/Excellence, with proven experience implementing order automation, EDI, or AI-enabled workflow tools. Process Certification: A required Lean Six Sigma or process improvement certification, with Green Belt or higher preferred. Technical Acumen: Strong experience with Business Process Management (BPM), process design & mapping, cross-functional project management, and significant experience utilizing ERP/CRM systems (e.g., Salesforce, SAP, NetSuite). Leadership & Influence: Demonstrated ability to lead through influence, drive large-scale transformation across diverse teams, and articulate complex issues into clear, actionable recommendations for executive stakeholders. Education: Bachelor’s degree in Business, Supply Chain, or a related field. #LI-ONSITE #LI-JL9 Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. This role may be eligible for incentive pay and/or equity. There is no application deadline and we accept applications on an ongoing basis until the job is filled. The annual base salary range is: $94,000—$143,000 USD WHAT YOU CAN EXPECT FROM US: Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers. Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®! Pure Team: We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information. ACCOMMODATIONS AND ACCESSIBILITY: Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview. OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM: We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. JOIN US AND BRING YOUR BEST. BRING YOUR BOLD. BRING YOUR FLASH.

Responsibilities

Lead the transformation of end-to-end Order Management processes globally, focusing on automation and optimization. Collaborate with executive leadership and cross-functional teams to build scalable processes for future growth initiatives.