PROCESS EXCELLENCE MANAGER

PERGOLUX is a rapidly growing e-commerce company in the Home & Garden sector that designs, manufactures and sells Pergolas. Founded in Norway, PERGOLUX is constantly looking for growth opportunities and is already available in more than 14 countries in Europe, Australia, North America and South America.
If you have a passion for outdoor living products and a desire to work in a dedicated environment with amazing colleagues - you’ve come to the right place!

• Global-to-Local Process Deployment: Roll out global processes across local teams, ensuring alignment, consistency, and adoption within defined timelines.
• Process Design & Frameworks: Lead the design and implementation of new operational processes in areas such as Spare Parts and other emerging functions to improve scalability and standardization.
• Tool Implementation: Manage end-to-end rollouts of operational tools including WMS (Warehouse Management System), OMS (Order Management System), TMS (Transportation Management System), and others that support business growth and efficiency.
• Process Documentation: Ensure all processes are clearly defined, standardized, and documented. Maintain comprehensive records that support internal training and compliance.
• Cross-Functional Leadership: Collaborate with global and local stakeholders across operations, tech, product, and customer service to drive process excellence initiatives.
• Project & Change Management: Drive change through structured project management practices, balancing innovation with practical on-the-ground implementation.
• Continuous Improvement: Identify inefficiencies and opportunities for digitization or automation, delivering measurable improvements in speed, cost, and quality.