Process Expert/Senior Process Expert at A.P. Moller - Maersk

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

0.0

Posted On

04 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Export Documentation, Import Documentation, Data Quality, SLA Management, Root Cause Analysis, Training, Functional Knowledge, Subject Matter Expert, Conversational Skills, Stakeholder Communication, Calling Experience, Domain Understanding, Night Shifts

Industry

Logistics;Transportation;Supply Chain and Storage

Description

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence. We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade. Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk. You will be Responsible for: Having accountability for preparing export/import documentation and submitting the same timely and accurately to stakeholders Adhering to IOPs and checking deviations prior with stakeholders Focusing on data quality to ensure SLAs are met Maintaining up-to-date understanding/training of process and IOPs to create documentation Performing root cause analyses in the event of escalations Training new hires on the process(es) Required Skills & Competencies Individual Contributor role. Require functional knowledge and understanding of the overall Business. Subject matter expert in own domain Require conversational skills to have connects with stakeholders/clients Calling experience is needed Experience or understanding of the domain. Should have worked in night shifts. What We Offer: Impact: Be part of a team that directly contributes to global operations. Opportunity: Unlock professional and personal growth through diverse career pathways. Innovation: Work with a team that embraces technology and continuous improvement. Global Exposure: Collaborate across geographies and cultures. Work-Life Balance: Flexible working arrangements to support your well-being. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com. A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.

Responsibilities

The role is accountable for preparing and submitting export/import documentation accurately and on time to stakeholders while adhering to Internal Operating Procedures (IOPs) and checking for deviations. Responsibilities also include focusing on data quality to meet SLAs, maintaining process knowledge, performing root cause analyses for escalations, and training new hires.