Process Governance - P5 at NielsenIQ

Vadodara, gujarat, India -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Expertise, Process Governance, Change Leadership, Problem-Solving, Data Analysis, Project Management, Communication, Stakeholder Management, Automation, Innovation, Training Development, Compliance Metrics, SOPs, Technical Skills, Analytical Skills, NOC Enablement, Global Standards

Industry

Software Development

Description

Job Description Role Purpose Drive business transformation by providing deep operations expertise across end-to-end processes. Act as the single point of contact (SPOC) for process, product, system, and BAU queries, while strengthening NOC capabilities and governance. Key Responsibilities Process & Tools Governance SPOC for technical, system, process, and product-related queries from Delivery, Execution, NOC, and ROC teams Design, improve, and govern processes; act as a change agent Identify and implement automation and innovation opportunities Partner with Product, Technology, and Data Science teams on tool requirements, testing, and sign-off NOC Enablement & Growth Provide first-level BAU support and enable NOC self-sufficiency Drive transparency on NOC health, needs, and performance Support regional and global growth initiatives Compliance & Standards Design and track compliance metrics Drive adherence to global standards using quality and efficiency metrics Define, maintain, and improve global SOPs and guidelines Knowledge & Capability Building Develop and deliver training, documentation, and learning initiatives Review and approve training materials Foster a strong learning culture and build future subject matter experts Qualifications 3–5 years’ experience in an operations environment (SampleDB, TP; knowledge of DV & DP) Strong end-to-end CIP Factory knowledge (inputs, outputs, data sources, deliverables) Proven change leadership and problem-solving ability Experience working in global, multi-country environments Strong analytical skills (1–3 years of data analysis experience) Technical skills: R, Python, Visual Studio (preferred) Strong project management, communication, and stakeholder management skills Ability to manage multiple priorities and adapt to change Fluent in English (written and spoken) Willingness to travel Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion Career Site Team: Operations

Responsibilities

The role involves driving business transformation by providing operations expertise and acting as the single point of contact for various queries. Responsibilities include process governance, NOC enablement, compliance tracking, and knowledge building.