Process Improvement Manager - Background Clearance Investigation at Maximus
Boyers, PA 16016, USA -
Full Time


Start Date

Immediate

Expiry Date

09 Oct, 25

Salary

129600.0

Posted On

10 Jul, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills

Industry

Information Technology/IT

Description

Description & Requirements
At Maximus, we’re proud to be celebrating our 50th year in business, with strong financial performance - including $1.4B in revenue this quarter and 15% growth in our Federal services group. We’ve also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024.
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).
This project is currently in the bidding phase, and we’re eager to consider strong candidates who may be a great fit for this opportunity.

Responsibilities

Essential Duties and Responsibilities:

  • Lead the design, analysis, interpretation, and evaluation of a variety of reports, internal/external resource documents, and surveys.
  • Publish results for utilization by internal and external clients, as appropriate.
  • Work with relational database management systems (MS SQL Server) and analytical processing systems.
  • Ensure data accuracy and validate all data collection methods used in reporting projects.
  • Evaluate data quality, applications and functions, produce output, maintain reporting operations, and documentation.
  • Research new data sources and analytical tools.
  • Contribute to new product development and improvement in product delivery and presentation.
  • Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation.
  • Communicate status, risks, and issues to senior management and/or the client as appropriate.
  • Analyze existing systems, programs, policies and organizational processes and recommend enhancements and improved solutions.
  • Manage efficient execution of business meetings with internal project staff, clients and/or project vendors.
  • Develop solutions to a variety of complex problems.
  • Document best practices and continuously measure outcomes for desired results.
  • Work effectively with internal and external business partners in the delivery of solutions

Job-Specific Essential Duties and Responsibilities:

  • Lead process improvement initiatives.
  • Analyzes and tests current processes and systems to determine effectiveness and efficiency.
  • Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business.
  • Reports to the Department head or Team Lead.
  • Conducts evaluation of existing business processes for the purposes of identifying and executing improvement initiatives.
  • Job Oversees process change implementation and testing, and reviews changes to ensure they result in measurable organizational improvements.
  • Lead in the development and delivery of training programs or presentations communicating process revisions to the organization.
  • Performs work under minimal supervision.
  • Handles complex issues and problems and refers only the most complex issues to higher-level staff.
  • Possesses comprehensive knowledge of subject matter.
  • Provides leadership, coaching, and/or mentoring to a subordinate grou
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