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If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site

ABOUT THE ROLE

We are looking for a Process Improvement Manager to join our growing team as at the individual contributor level.
The Business Process Improvement Team (BPI) supports belairdirect to deliver on their targets by driving change and delivering initiatives that reduce cost, increase efficiency and improve the customer and employee experience. We work on projects that deliver yearly savings and initiatives that drive long term results.
The successful candidate will be instrumental in identifying and delivering process improvement initiatives across the organization. This position involves working in collaboration with a diverse team of operations primes, subject matter experts and process excellence specialists. Successful candidate will also work on building strong relations with Operations teams to enhance visibility on key initiatives, ensure projects are prioritized, drive alignment and deliver on key objectives.
Location(s): Laval, Montreal, Ottawa, Toronto, St. Johns

WHAT YOU’LL DO HERE:

• Identify opportunities for improvement and lead process improvement initiatives from Define to Control
• Manage multiple projects defining the project scope and goals, selecting the appropriate methods and tools, manage the project resources and risks ensuring the project delivers the projected benefits on time and on scope
• Recommend improvements which increase efficiency and effectiveness based on data and facts
• Build strong cross functional relationships to help drive change
• Develop and maintain project plans by identifying deliverables, duration and risks
• Lead meetings and create presentations on project progress
• Promote and apply best practices in Process improvement and change management
• Help deliver on operational efficiency target
• Collaborate with management teams and business partners

Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique