About You

• Strong knowledge and understanding of finance operations and Procure-to-Pay (P2P) processes
• Structured and detail-oriented approach to work
• Strong process improvement and optimisation capabilities, particularly across invoice-to-pay workflows
• Strong analytical and problem-solving skills
• Ability to identify opportunities to improve efficiency and effectiveness across finance processes
• Strong stakeholder management and relationship-building skills
• Ability to build productive working relationships with outsourced operations partners
• Collaborative approach to working across internal and external teams
• 6–8 years of experience in P2P process improvement, accounts payable optimisation, or management consulting (ex-Big 4 / advisory background preferred)
• In-depth expertise in end-to-end P2P, with detailed experience in complex supplier billing structures, invoice matching, and payment execution
• Experience managing operational workflows delivered through BPO partners and Service Delivery Managers
• Experience in the travel or hospitality sector (managing high-volume, variable supplier billings) is highly desirable
• Familiarity with modern P2P engines, invoice capture tools (OCR), and standard ERP general ledgers

About CTM

CTM is a global award-winning provider of innovative and cost-effective travel management solutions across the corporate, events, leisure and loyalty travel markets. We combine personalised service excellence with client-facing technology solutions, with offices across Australia, New Zealand, Asia, North America and Europe and more than 3,000 employees globally.

At CTM, our people are our greatest asset. We are a team of collaborative, innovative and future-focused professionals who work with our company values in mind: Connect, Deliver and Evolve.