Process Leader, Sales & Mktg at ATI

Monroe, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

29 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Order Processing, Customer Relationship Management, Backlog Management, Continuous Improvement, Market Analysis, Invoice Reconciliation, Shipping Coordination, Process Engineering, Sales Support

Industry

Aviation and Aerospace Component Manufacturing

Description

Proven to Perform. From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us. Primary Purpose of this Job The primary purpose of this job is to manage the on-going working relationship with ATISM customers. Interface with internal and external customers at all levels while managing accounts and requests from inception to completion. Essential Functions (other duties may be assigned) * Enter, book, audit, acknowledge, amend and log quotes and orders. * Manage backlog and report status to customers. * Coordinate customer requests internally and externally (ie. recert requests, surveys, etc.). * Manage and leverage customer relationships to maintain and grow. * Handle account / invoice discrepancies and complaints. * Gather and share market information (for and through Product Mgmt, Field Sales, pricing, etc.). * Track shipments / provide shipping documents to customers. * Manage long and short-term agreements * Support customer meetings/reviews * Work directly with customers to improve customer scorecards * Actively engages in Continuous Improvement projects Qualifications Basic Requirements * 4-year College Degree * 2+ years of experience in a sales, marketing, or process engineering environment Preferred * Experience in an industrial setting a plus We thrive when the expectations are great, and the barriers are high. We're solving the world's most difficult challenges through materials science. Our advanced, integrated process technologies and proven performers give us a tremendous competitive advantage. When customers systems need to fly higher, dig deeper, stand stronger, and last longer -- anywhere on, above or below the earth -- ATI is proven to perform. *It is ATI's policy to not provide immigration sponsorship for any of the company's positions. ATI and its subsidiary companies will provide equal employment opportunities to all applicants without regard to applicant's race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, veteran status, disability status, or any other status protected be federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.

Responsibilities

Manage ongoing relationships with ATISM customers by interfacing with internal and external stakeholders to handle accounts from inception to completion. Responsibilities include booking orders, managing backlogs, handling invoice discrepancies, and supporting continuous improvement projects.