Process Management Senior Specialist at Vodafone United States

Istanbul, Istanbul, Turkey -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Process Mapping, Process Analysis, Documentation, Process Improvement, Stakeholder Engagement, Change Management, Communication, Presentation Skills, Attention to Detail, Workflow Understanding, Business Case Development, Metrics Tracking, Performance Indicators, Requirements Gathering, Implementation Support, Workshop Facilitation

Industry

Telecommunications

Description

Support process mapping, analysis and documentation efforts. Assist in identifying areas of improvement and propose actionable solutions. Ensure process follow up and maintain compliance across teams. Track and report on process metrics and performance indicators. Work with stakeholders to gather requirements and implement process enhancements. As-is state assessment- working with business units to have deep understanding of as-is state of the process. Focusing on pain points within the process to identify opportunity areas including potential benefits covering all possible benefit types Supporting business and implementation teams throughout the implementation journey and change management process Documenting newly designed journeys Building appropriate and applicable to-be process design in an alignment with business teams and regarding stakeholders. Conducting business meetings and workshops within each stage of the projects. Bachelor's degree in a relevant field. 2-5 years of experience in process management, or related areas,digital/process transformation projects in corporate work environment Familiarity with process improvement tools and frameworks. Strong attention to detail and ability to manage multiple priorities. Having a deep understanding of how to break the processes into small pieces and shape the best one by forming a great business case Having a strong appetite for understanding different workflows and processes within different channels Great communication and presentation skills including attractive presentation preparations Not a perfect fit? Worried that you don't meet all the desired criteria exactly? If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

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Responsibilities

Support process mapping, analysis, and documentation efforts while identifying areas for improvement and proposing actionable solutions. Ensure compliance across teams and track process metrics and performance indicators.