Position: Process Manager
Contract Type: Permanent / Full-time
Location: Baginton, Coventry
Shift: Monday-Friday 18:30-04:30
Salary: £42,000

ABOUT THE ROLE:

We are currently recruiting for a Process Manager, a key management role within the National Hub reporting directly to the Operations Management Team. This role will ensure the safe and efficient throughput of traffic within the various sortation areas of the Hub operation in accordance with the individual work area requirements.
You will promote a team working culture with high priority given to work place safety and operational efficiency and you will have the ability to work and manage your own time as well as having the flexibility to cover all areas within the hub operation. This position will be 45 hours per week across five shifts

KEY RESPONSIBILITIES

• To ensure the effective planning and deployment of all operational resource in accordance with the work area requirements.
• To ensure all staff receives adequate training and that training remains concurrent in accordance with the work area requirements.
• To ensure all pre and post shift equipment checks are completed and reported in accordance with the work area requirements.
• To ensure all equipment defects are reported in accordance with the work area requirements.
• To ensure all KPI targets are achieved or exceeded in accordance with the work area requirements.
• Take initiative and make decisions that are right for colleagues, customers and the operation.
• To ensure we deliver a quality service to our customers and colleagues and a personal commitment to ensure quality through our Standard Operating Procedures (SOPs) to ensure we deliver consistency throughout our network.
• Compile and complete daily operational shift reports in accordance to work area requirements.
• Comply with company the Company Code of Conduct.

WHAT WILL YOU NEED TO DO NEXT?

If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV