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Process Manager at eClerx Career Site

Navi Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

0.0

Posted On

04 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Campaign Offer Configuration, Financial Services Experience, Credit Card Product Knowledge, Attention To Detail, Microsoft Excel, Quality Assurance, Project Management, Troubleshooting, Cognos, Data Management

Industry

IT Services and IT Consulting

Description

Credit Card Campaign Execution & offer management We are seeking a highly detail-oriented Campaign Offer Configuration Specialist to join our dynamic team. This role is crucial in supporting our client's top priority: new customer acquisition, specifically by driving sign-ups for new financial services accounts. The successful candidate will be responsible for meticulously configuring campaign offers within the client’s proprietary systems, ensuring accuracy and compliance. Key Responsibilities • Support the client’s Marketing team with the end-to-end setup of offers. • Accurately follow detailed setup procedures, including defining base package details, reward syntax, and variables required to generate unique offer URLs. • Conduct thorough pre-live and post-release Quality Assurance (QA) on all configured offers to ensure flawless execution. • Provide project management support and assistance with troubleshooting system errors as needed, ensuring timely resolution. Required Skills and Experience • Financial Services Experience: Demonstrated experience in the financial services sector, with a strong preference for backgrounds in the credit card space. • Credit Card Product Knowledge: Understanding of key credit card concepts such as Annual Percentage Rates (APRs), how cashback and related rewards offers typically function, and other industry-specific terminology. • Attention to Detail: Being exceptionally detail-oriented is critical for success in this role, given the precise nature of offer configuration. • Strong Excel Skills: Proficiency in Microsoft Excel for data management, analysis, and reporting. Preferred Skills • Cognos /MS Excel Experience: Familiarity with Cognos/MS Excel analytics and reporting tools or any other project management tool

Responsibilities

The role involves the end-to-end setup and configuration of credit card campaign offers within proprietary systems. It also requires conducting thorough quality assurance and providing project management support to ensure flawless execution.