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Process Manager at eClerx Career Site

Navi Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

0.0

Posted On

04 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excel, SQL, Adobe Analytics, Tableau, BI Tools, Data Validation, Anomaly Detection, Trend Analysis, Banking Domain, Process Management, Data Reconciliation, Tagging, Tracking Mechanisms, Performance Analysis, Optimization

Industry

IT Services and IT Consulting

Description

Key Responsibilities * Analyze capability performance using Excel and SQL * Use Adobe Analytics and BI tools (Tableau or similar) for reporting * Merge and reconcile datasets across sources * Validate tagging and tracking mechanisms * Detect anomalies and investigate performance issues * Conduct trend analysis to identify optimization opportunities Required Skills & Qualifications * Strong Excel and SQL skills * Experience with Adobe Analytics and BI tools * Knowledge of prescreen/prequal capabilities preferred * Strong analytical and problem-solving skills * Experience in data validation and anomaly detection * Experience in Banking Domain. eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Responsibilities

The Process Manager will analyze capability performance using SQL and Excel while utilizing BI tools for reporting and data reconciliation. They are responsible for validating tracking mechanisms, detecting anomalies, and conducting trend analysis to drive optimization.