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Process Manager at eClerx Career Site
Navi Mumbai, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Attention To Detail, Excel Skills, Financial Services Experience, Credit Card Product Knowledge

Industry

IT Services and IT Consulting

Description
Credit Card Campaign Execution & offer management We are seeking a highly detail-oriented Campaign Offer Configuration Specialist to join our dynamic team. This role is crucial in supporting our client's top priority: new customer acquisition, specifically by driving sign-ups for new financial services accounts. The successful candidate will be responsible for meticulously configuring campaign offers within the client’s proprietary systems, ensuring accuracy and compliance. Key Responsibilities • Support the client’s Marketing team with the end-to-end setup of offers. • Accurately follow detailed setup procedures, including defining base package details, reward syntax, and variables required to generate unique offer URLs. • Conduct thorough pre-live and post-release Quality Assurance (QA) on all configured offers to ensure flawless execution. • Provide project management support and assistance with troubleshooting system errors as needed, ensuring timely resolution. Required Skills and Experience • Financial Services Experience: Demonstrated experience in the financial services sector, with a strong preference for backgrounds in the credit card space. • Credit Card Product Knowledge: Understanding of key credit card concepts such as Annual Percentage Rates (APRs), how cashback and related rewards offers typically function, and other industry-specific terminology. • Attention to Detail: Being exceptionally detail-oriented is critical for success in this role, given the precise nature of offer configuration. • Strong Excel Skills: Proficiency in Microsoft Excel for data management, analysis, and reporting. Preferred Skills • Cognos /MS Excel Experience: Familiarity with Cognos/MS Excel analytics and reporting tools or any other project management tool
Responsibilities
The Process Manager will support the client’s Marketing team with the end-to-end setup of campaign offers. This includes configuring offers accurately and conducting thorough quality assurance checks.