Job Description :

• Complete updates to maintain accuracy of online content management system.
• Create new intranet pages.
• Organize and maintain large amounts of information and documents.
• Collaborate with operations teams and business stakeholders to diagnose needs and implement solutions.
• Partner with subject matter experts when needed to create or update content.
• Lead knowledge and content management projects.
• Consistently track changes and updates in order to document progress.
• A potential candidate must have the following list of attributes (but not restricted to) -
• Ability to analyze and document business processes and offer constructive feedback for improvement to internal and external business stakeholders.
• Ability to learn new material quickly and ask probing/clarifying questions about the material.
• Possess strong communication skills and the ability to apply those skills in either verbal or written form when interacting with all levels of colleagues as well as client representatives.
• Ability to maintain a high level of confidentiality relating to all duties and responsibilities, such as team member and client information.
• Ability to develop and maintain positive work relationships with team members to include communicating information, thinking proactively and effectively problem solving as situations arise.
• Ability to encourage and build mutual trust, respect and cooperation among team members.
• Ability to use logic and reasoning to identify strengths and weaknesses of alternative solutions.
• Attention to detail and also able to understand the larger scope.
• Capacity to stay optimistic, energetic and positive.
• Self-starter and self-motivator.
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• Ability to perform simple mathematical calculations