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Process Support Engineer III - (E3) - AP PVD at Applied Materials

Hsinchu, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

25 Mar, 26

Salary

0.0

Posted On

25 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Process Engineering, Data Analysis, Troubleshooting, Root Cause Analysis, Communication, Interpersonal Skills, Project Management, PVD Experience, Semiconductor Industry, Statistical Analysis, Experiment Design, Technical Reporting, Relationship Building, Problem Solving, Team Collaboration, Mentoring

Industry

Semiconductor Manufacturing

Description

Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust Apply your growing knowledge of best practices to offer a new perspective using existing solutions Serve as a resource for junior colleagues and a liaison between the customer and business unit; you may also lead small projects with manageable risks and resource requirements Master's degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field 4-7 years of experience in the semiconductor fab or equipment industry , with hands-on PVD experience in packaging or wafer-level metallization Strong interpersonal and communication skills to explain sensitive information and work to build consensus among project stakeholders Communication proficiency in English language

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Responsibilities

Provide high-visibility customer support through on-site installations and troubleshooting of complex systems. Communicate with internal stakeholders and customers to resolve engineering and product issues.