Process Technician at ServIt

Kennesaw, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Process Execution, Command-Line Interface, Troubleshooting, Communication Skills, Windows Operating Systems, Batch Processes, Ticketing Systems

Industry

IT Services and IT Consulting

Description

Description We’re looking for a detail-oriented Process Technician to run and monitor automated processes for one of our key customers. This position focuses on executing and maintaining system operations in a Windows/DOS prompt environment, ensuring that tasks run smoothly and accurately. If you’re reliable, process-driven, and comfortable working with computer systems, this is a great opportunity to build your technical skills while supporting critical customer operations. What You’ll Do Run and monitor customer processes through command-line (DOS prompt) interfaces. Follow documented workflows to ensure consistent and accurate process execution. Identify, log, and report any process errors or deviations. Maintain detailed records of completed runs and system status. Perform light Tier 1 troubleshooting when issues occur and escalate when necessary. Communicate clearly with both internal teams and customer contacts regarding process status and updates. Follow all company and customer security and compliance standards. Requirements What You’ll Bring 1–3 years of experience in a technical, IT, or operations environment. Comfort working in a command-line (DOS prompt or similar) interface. Strong attention to detail, accuracy, and adherence to procedures. Clear written and verbal communication skills. Ability to work independently while managing routine tasks. Preferred Skills: Basic understanding of Windows operating systems, scripts, or batch processes. Familiarity with ticketing systems or logging tools. General IT troubleshooting experience or Tier 1 help desk exposure. Why Join Us Dedicated, stable position supporting one customer’s critical operations. Hands-on experience with process automation and command-line systems. Opportunities for technical training and career growth. Supportive team environment that values precision and accountability. Location: Training is in-office (Kennesaw); remote work available after training is completed Shift: Rotating schedule — • Week 1: Sunday, Thursday–Saturday, 5:00 AM–3:00 PM • Week 2: Wednesday–Friday, 5:00 AM–3:00 PM

Responsibilities

The Process Technician will run and monitor automated processes, ensuring smooth and accurate task execution. They will also identify and report process errors while maintaining detailed records of system status.