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Process Trainer (MOA Pasay) | Onsite at Tasq Staffing Solutions, Inc.

Pasay, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

0.0

Posted On

14 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training Program Development, Presentation Skills, Problem Solving, Critical Thinking, Learning Management Systems, Call Center Operations, Customer Service Best Practices, Industry Regulations

Industry

Staffing and Recruiting

Description

Work Setup: Onsite Location: MOA, Pasay Function: Training Requirements: At least 2 years in college (No back subjects) Minimum 2 years in BPO with at least 1 year as Process Trainer (Financial, Healthcare, or Insurance) Job Responsibilities: Significant experience in a call center or customer service training role, with a proven track record of developing and delivering effective training programs Strong communication and presentation skills, with the ability to engage and motivate trainees Excellent problem-solving and critical thinking skills, with the ability to identify training needs and implement tailored solutions Proficiency in using training and learning management systems, as well as other relevant software and technologies A strong understanding of call center operations, customer service best practices, and industry regulations

Responsibilities

Develop and deliver effective training programs to engage and motivate trainees. Identify training needs and implement tailored solutions while ensuring adherence to call center operations and industry regulations.