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Process Trainer - Senior Executive (Cebu) | Onsite at Tasq Staffing Solutions, Inc.

City of Cebu, Cebu, Philippines -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Gds Trainer, Sabre, Amadeus, Call Center Training, Customer Service Training, Program Development, Program Delivery, Communication, Presentation Skills, Problem-Solving, Critical Thinking, Learning Management Systems

Industry

Staffing and Recruiting

Description

Work Setup: Onsite (Cebu) Function: Training Required Educational Attainment: Finished at least 2 years in college without any back subjects Required Experience: At least 2 years of GDS Trainer experience (Sabre AND Amadeus) Required Competency: Significant experience in a call center or customer service training role, with a proven track record of developing and delivering effective training programs Strong communication and presentation skills, with the ability to engage and motivate trainees Excellent problem-solving and critical thinking skills, with the ability to identify training needs and implement tailored solutions Proficiency in using training and learning management systems, as well as other relevant software and technologies A strong understanding of call center operations, customer service best practices, and industry regulations

Responsibilities

This role involves developing and delivering effective training programs, likely focused on GDS systems like Sabre and Amadeus, within a call center or customer service environment. The trainer must engage and motivate trainees while identifying and implementing tailored solutions to training needs.