PROCESS TRANSFORMATION CONSULTANT

The Process Transformation Consultant will work in a team of process improvement experts with accountability for delivering on a broad range of projects, varying in risk, size, and complexity, while aligning to business strategies. The Process Transformation Consultant provides support to achieve business results as well as educates and creates awareness of Process Improvement/Transformation methodologies across the Bank.
The Enterprise Change and Project Management Office (ECPMO) is a centralized function that drives strategic alignment, governance, and delivery excellence across enterprise-wide initiatives. The ECPMO enables effective change management, project execution, and the realization of business value.

Outcomes of Process Transformation include…

• Increased efficiency and cost savings
• Enhanced customer and employee experience
• More scalable processes
• Greater Transparency, Accountability and Communication
• Less dependency on manual controls or intervention
• The Process Transformation Consultant will be focused on supporting the design/management of the enterprise process standards, developing the training curriculum for Business Process Management (BPM) solution, and help coordinate the clean-up/upload of existing process artifacts into new standards and tools.

POSITION QUALIFICATIONS:

• Bachelor’s degree from accredited university OR High School Diploma/GED and 10 years of progressively responsible experience
• 4 years of experience working on enterprise level business process management solutions (e.g. Pega, Bizagi, Appian, iGrafx, etc.) with the proven ability to assess situations, align and understand company goals, and be adept at translating strategy into execution with a strong focus on managing relationship with third-party vendors and senior internal stakeholders
• 4 years of experience with end-to-end enterprise level business process management implementation alongside enabling systems implementation including discovering, mining, documenting, modeling, analyzing, improving, and measuring optimized business processes
• 4 years of experience prioritizing multiple requests and obligations to facilitate a smooth, organized workflow, while achieving committed results on time
• 4 years of experience thinking independently and analytically and making sound recommendations
• 4 years of experience in excellent writing and verbal communication skills with an ability to engage with senior internal/external stakeholders and to communicate complex topics into easy-to-understand messages
• 2 years of experience in banking, capital markets, or financial services organizations and the regulatory environment (preferred)
• Six Sigma Black Belt certification is preferred
  WORK BEST CATEGORY:Category C - Days in the office will either be designated days or will vary week to week from 2-5 days
  HOURS:8:00am - 5:00pm Monday - Friday, this position includes both onsite and remote work.
  SALARY:To Be Determined Based on Individual Experience