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Processing & Service Representative I/II/III/Senior at Bank of Hawaii

Honolulu, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

33.19

Posted On

21 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Quality Control, Research, Loan Servicing, Loan Processing, Coordination, Customer Service, Project Management, Time Management, Critical Thinking, Communication Skills, Detail Oriented, Organization, Adaptability, Risk Mitigation

Industry

Banking

Description

Under the direction of the Senior Processing and Servicing Specialist, Supervisor or Manager this position is accountable for the accurate and timely processing and servicing of loan requests received from various sources and business units while ensuring validation and compliance requirements are followed. Responsibilities include: data entry, quality control review, research, maintenance and updating information to the respective application system. (Level III) Coordinates the daily operations and provides support for the junior representative's within the department and assists with disbursing the daily work in the absence of the Supervisor. This position also assists with department projects and delivers professional quality service to customers and teammates. Assists with reviewing and implementing new and updated procedures to mitigate risk to the bank. (Senior) Coordinates, oversees operations and provides support for all positions within the department and in the absence of the Supervisor. Reviews and implements new and updated procedures to mitigate risk to the bank.

Responsibilities

This role involves the accurate and timely processing and servicing of loan requests, ensuring compliance through data entry, quality control review, research, and system maintenance. Higher levels coordinate daily operations, support junior staff, assist with projects, and review procedures to mitigate bank risk.