Processing & Service Representative I/II/III/Senior at Bank of Hawaii
Honolulu, Hawaii, United States -
Full Time


Start Date

Immediate

Expiry Date

24 Sep, 26

Salary

33.19

Posted On

26 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Data Entry, Quality Control, Loan Processing, Customer Service, Microsoft Office, Analytical Skills, Project Management, Time Management, Critical Thinking, 10-Key by Touch, Written Communication, Verbal Communication

Industry

Banking

Description
Under the direction of the Senior Processing and Servicing Specialist, Supervisor or Manager this position is accountable for the accurate and timely processing and servicing of loan requests received from various sources and business units while ensuring validation and compliance requirements are followed.  Responsibilities include:  data entry, quality control review, research, maintenance and updating information to the respective application system. (Level III) Coordinates the daily operations and provides support for the junior representative's within the department and assists with disbursing the daily work in the absence of the Supervisor. This position also assists with department projects and delivers professional quality service to customers and teammates. Assists with reviewing and implementing new and updated procedures to mitigate risk to the bank. (Senior) Coordinates, oversees operations and provides support for all positions within the department and in the absence of the Supervisor. Reviews and implements new and updated procedures to mitigate risk to the bank.
Responsibilities
Accountable for the accurate and timely processing and servicing of loan requests while ensuring compliance with bank policies. Responsibilities include data entry, quality control review, and coordinating daily operations for junior staff at higher levels.
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