• Responsible for helping with follow up, web-help desk request, and drop ship report in an accurate and efficient manner.

• Responsible for processing all drop ship invoices
• Verify invoices against Purchase Orders and receive orders in our accounting system
• Assist with the follow up of for the status of Purchase Orders
• Assist with the web help desk
• Responsible for cancelling purchase orders, changing addresses on order, creating fixed asset order, and ordering supplies for a branch
• Support other Procurement team members as time permits or when requested to by the Procurement Supervisor or Director of Procurement
• Ensure that all drop ship invoices are processed in timely manner
• Identifies, researches, and resolves discrepancies between invoices and purchase orders
• Contact vendors as needed to resolve any issues and respond to their inquiries
• Obtain accurate serial numbers from invoice or by contacting vendor
• Ensure that accurate serial numbers are entered for all appropriate products
• Assist with drop ship invoice preparations and audit process as needed
• Contribute to improving process workflows and maintaining system administration
• Assist Procurement team with any special projects as requested

Other duties assigned as needed

• Communicate and interact with internal employees, clients and colleagues in a professional and timely manner
• Self-starter capable of working independently and ensuring to meet deadlines
• Excellent communication and interpersonal skills, both verbal and written
• Ability to balance multiple tasks with changing priorities
• Excellent structured problem-solving skills
• Demonstrate time management skills with attention to detail
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