Procurement Manager

Singapore Christian Home

2.3

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Sembawang, North Region

Purchasing, Procurement & Inventory (Manufacturing, Transport & Logistics)

Full time

Salary match

Posted 8d ago

Medium application volume

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Matches based on your career history

Process Improvement

Supply Chain

Inventory Management

Quotation

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JOB SUMMARY

The Manager (Procurement & Inventory) leads SCH’s Procurement and Inventory functions and supports the Director (Operations) and Executive Director in planning, sourcing, purchasing, tendering, contract management, inventory control and store operations for goods and services required by SCH.

As SCH expands from 1 nursing home into multiple locations covering centre-based care, home care and residential care, the Manager will build a procurement and supply chain function that can scale. This includes managing the many tenders and purchases needed for new set-ups, and ensuring each site has the right supplies at the right time and cost.

A key mandate of this role is to transform the current manual processes into a digital, data-driven operation. The Manager will lead the implementation of a proper procurement and inventory management system, introduce stock-tracking technologies such as barcode and RFID, and establish a high-standard, lean and efficient store management model across all sites.

The Manager ensures that all procurement and inventory activities are fair, transparent, accountable and value-for-money, in line with SCH’s Procurement Policy, approved budgets, Financial Delegation of Authority and applicable regulatory and funding requirements.

JOB SCOPE

1   PROCUREMENT AND INVENTORY STRATEGY, POLICY AND GOVERNANCE

1.1   Develop and implement procurement and inventory strategies, plans and priorities that support SCH’s operational needs and expansion plans across centre-based care, home care and residential care.

1.2   Review, develop and maintain the Procurement Policy, inventory and store procedures, approval workflows and controls so that they remain fit for purpose as SCH grows into multiple sites.

1.3   Ensure procurement and inventory activities comply with SCH’s Procurement Policy, Financial Delegation of Authority, Conflict of Interest requirements, segregation of duties and applicable governance and funding conditions.

1.4   Advise management and the relevant board committee on procurement and supply chain matters, including risks, savings opportunities, policy exceptions and decisions required.

1.5   Prepare procurement plans, approval papers, evaluation reports and management updates for decision-making.

2   DIGITAL TRANSFORMATION OF PROCUREMENT AND INVENTORY

2.1   Lead the digital transformation of the Procurement and Inventory functions, moving from manual, paper-based and spreadsheet processes to integrated digital workflows.

2.2   Map current procurement and inventory processes, identify gaps, duplication and manual work, and redesign them using lean principles before introducing new systems.

2.3   Define requirements for, evaluate and lead the implementation of a proper procurement and inventory management system, including e-requisition, electronic approvals, purchase orders, goods receipt, stock control and supplier management. This includes assessing whether to extend Microsoft Dynamics 365 Business Central or adopt a suitable integrated solution.

2.4   Introduce inventory tracking technologies such as barcode and RFID for stock receiving, storage, issuance, stocktake, asset tagging and traceability of batch numbers and expiry dates.

2.5   Work with IT, Finance and user departments to ensure the system integrates with finance, nursing and other relevant systems, with proper data migration, testing, user training and go-live support.

2.6   Explore further automation where it adds value, such as automated reorder points, mobile scanning, smart storage, dashboards and AI-assisted demand forecasting.

2.7   Lead change management so that staff across all sites adopt the new systems and processes consistently, and track the benefits achieved, such as time saved, fewer errors and lower inventory costs.

3   STORE MANAGEMENT AND INVENTORY CONTROL

3.1   Establish and maintain a high-standard, lean and efficient store management model, including store layout, labelling, bin locations, 5S housekeeping and clear standard operating procedures.

3.2   Set and review stock levels, reorder points, minimum and maximum quantities and par levels for medical and non-medical supplies, based on usage data and lead times.

3.3   Ensure proper receiving, inspection, storage, issuance and distribution of supplies, with first-expired-first-out (FEFO) and first-in-first-out (FIFO) practices where applicable.

3.4   Oversee regular cycle counts and annual stocktakes, investigate significant variances, and ensure physical stock matches system records.

3.5   Minimise wastage, expiry, overstocking, stock-outs and losses, and report unusual consumption or suspected misuse to management.

3.6   Ensure proper storage conditions for items with special handling requirements, including temperature and humidity control, and the proper management of donated items.

3.7   Oversee the condemnation and disposal of expired, damaged or unusable items in accordance with approval procedures and regulatory requirements.

4   TENDER AND PROJECT PROCUREMENT FOR EXPANSION AND NEW SET-UPS

4.1   Plan and manage procurement for SCH’s expansion projects and new set-ups, including furniture, fittings and equipment, medical and rehabilitation equipment, IT and other technology, consumables, vehicles and outsourced services.

4.2   Develop a procurement plan and timeline for each new site, aligned with the overall project schedule, budget, licensing and opening dates.

4.3   Lead the preparation of tenders, quotations and Requests for Proposal, including specifications, scope of work, evaluation criteria, service levels and contract terms, in consultation with user departments and subject-matter experts.

4.4   Coordinate tender processes, including publication, site briefings, clarifications, submissions, evaluation committees, negotiation, award recommendations and supplier debriefs, in a fair and transparent manner.

4.5   Manage multiple tenders and procurement projects at the same time, tracking progress, risks and dependencies, and escalating delays or issues early.

4.6   Coordinate delivery, installation, testing, commissioning and handover of items for new sites, and ensure assets are tagged and recorded before use.

4.7   Work with Group Purchasing Organisations, ALPS and other sector procurement arrangements where they offer better value or compliance.

5   STRATEGIC SOURCING, SUPPLIER AND CONTRACT MANAGEMENT

5.1   Develop category strategies for major spending areas, consolidate demand across sites and negotiate favourable prices, terms and service levels.

5.2   Maintain an up-to-date Approved Suppliers List and set clear criteria for supplier selection, review, suspension and removal.

5.3   Manage contracts and term agreements, including a contract register covering contract periods, renewal dates, warranties, service levels and key obligations.

5.4   Monitor supplier performance in delivery, quality, pricing, responsiveness and compliance, and lead corrective action for poor performance.

5.5   Identify and manage supply risks, including dependency, long lead times and supply disruptions, and maintain alternative sources for critical items.

6   MULTI-SITE SUPPLY CHAIN AND DISTRIBUTION

6.1   Design and implement a supply chain model for multiple sites, including central and site-level stores, inter-site transfers, delivery schedules and stock visibility across locations.

6.2   Establish supply arrangements suited to each service type, including residential care, centre-based care and home care, such as mobile kits and supplies for home care teams.

6.3   Ensure standardised items, catalogues, procedures and controls are applied consistently across all sites.

7   COST MANAGEMENT, BUDGETING AND REPORTING

7.1   Prepare and manage the procurement and inventory budgets, and support user departments and project teams in budgeting for purchases and new set-ups.

7.2   Monitor spending, price trends and consumption by site, department and category, and identify cost-saving and value-for-money opportunities.

7.3   Develop dashboards and regular reports on procurement status, savings, supplier performance, stock levels, inventory turnover, wastage and variances for management.

7.4   Work with Finance on invoice matching, accruals, stock valuation, asset registers and month-end and year-end requirements.

8   QUALITY, COMPLIANCE, RISK AND AUDIT

8.1   Ensure procurement and store operations comply with applicable regulations and guidelines, including MOH licensing requirements, Health Sciences Authority (HSA) requirements for medical devices and consumables, and Workplace Safety and Health (WSH) requirements.

8.2   Maintain complete procurement and inventory records with a clear audit trail, and support internal and external audits and follow up on findings.

8.3   Maintain business continuity arrangements for critical supplies, including buffer stock for emergencies, outbreaks and supply disruptions.

8.4   Promote ethical procurement practices and ensure conflicts of interest are declared and properly managed.

9   TEAM LEADERSHIP AND STAKEHOLDER MANAGEMENT

9.1   Lead, supervise and develop the Procurement and Inventory team, allocate work and set clear performance expectations.

9.2   Plan the manpower and structure the team will need as SCH expands, and build skills in digital systems, tender management and store operations.

9.3   Work closely with Nursing, Rehabilitation, Facilities, IT, Finance, HR, Community Engagement and Development and project teams to understand and meet their requirements.

9.4   Guide user departments on procurement procedures, lead times, specifications and documentation requirements.

10   OTHERS

10.1 Support urgent operational, emergency, pandemic or outbreak requirements, including the sourcing and distribution of critical supplies.

10.2 Undertake special projects and other reasonable duties assigned by the Director (Operations) or Executive Director.

10.3 Maintain professional conduct, confidentiality, proper records and clear handover of outstanding matters.

11   PRINCIPAL ACCOUNTABILITIES / KEY PERFORMANCE INDICATORS

11.1 Successful implementation and adoption of the procurement and inventory system, and barcode or RFID tracking, according to the approved timeline and budget.

11.2 Tenders and procurement for new sites completed on time and within budget, in support of planned opening dates.

11.3 High inventory accuracy, with minimal variances between physical stock and system records.

11.4 No stock-outs of critical supplies, and reduced wastage, expiry and excess stock.

11.5 Measurable cost savings and value-for-money improvements.

11.6 Reduced procurement cycle time from purchase request to delivery.

11.7 Full compliance with procurement policy and audit requirements, with no significant audit findings.

JOB REQUIREMENTS

A) EDUCATIONAL, TRAINING AND EXPERIENCE

-   Bachelor’s Degree in Supply Chain Management, Procurement, Logistics, Business Administration, Engineering or a related field.

-   At least eight years of relevant experience in procurement, supply chain or inventory management, including at least three years in a managerial or supervisory role.

-   Proven experience in managing tenders and large procurement projects, such as new facility set-ups, fit-outs or equipment purchases.

-   Experience in implementing procurement, inventory, warehouse or ERP systems (e.g. Microsoft Dynamics 365 Business Central, SAP or Oracle), and in using barcode or RFID tracking technologies.

-   Experience in lean store or warehouse management and process improvement.

-   Experience in healthcare, social service, nursing home or other regulated or public-sector procurement would be an advantage.

-   Experience in managing supply chains across multiple sites would be an advantage.

B) PROFESSIONAL LICENCE

-   Relevant professional certifications would be an advantage, e.g. CIPS, CPSM (ISM), APICS CSCP or CPIM, PMP, or Lean Six Sigma.

C) OTHERS

-   Demonstrates the highest standards of integrity, impartiality and accountability in handling procurement and commercial matters.

-   Strong negotiation, analytical, problem-solving and stakeholder-management skills.

-   Digitally savvy and data-driven, with a strong drive to replace manual processes with efficient systems.

-   Able to manage multiple tenders, projects and deadlines at the same time.

-   Strong leadership and change-management skills, able to guide the team and user departments through new ways of working.

-   Hands-on and resourceful, comfortable working in a lean and growing organisation.

-   Able to communicate clearly with management, staff, suppliers and partners.

-   Handles confidential and commercially sensitive information appropriately.

-   Supportive of SCH mission and values.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Singapore?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Procurement Manager?
• Which of the following types of qualifications do you have?
• Have you completed a professional qualification in accounting?