Title: Procurement Officer

Location: Supermac’s Head Office, Ballybrit, Galway.

% Travel Required: ad hoc

Compensation Structure: weekly salary

About Supermac’s Group

Supermac’s is Ireland’s largest and fastest-growing indigenous fast food group, with a strong commitment to quality, service, and community values. The Group includes Supermac’s, Papa John’s Pizza, The Plaza Group, which has a growing number of motorway sites, and the Só Hotel Group, encompassing 4* Hotels across Ireland.

Role Overview

We are seeking a dynamic and experienced Procurement Officer to assist in the Procurement Department. Working with the Procurement Manager, you will assist in the sourcing and ordering of food and non-food stock items. You will take the lead to ensure purchase orders are generated in keeping with company policy, and on time, ensuring correct prices and units are ordered, and ensuring that all products meet strict quality and freshness standards. You will assist to ensure continuity of supply of goods across Supermac’s, the Plaza Group, and the So Hotel Group.

Key Responsibilities

• Provide administrative support in all areas of procurement and ordering, across the Supermac’s Group (Supermac’s, the Plaza Group, and the Só Hotel Group) at the request of the Procurement Manager.
• Be a key source of support for all duties allocated by the Procurement Manager
• Responsible for the administration of Procure Wizard (Hotel Procurement Software), and the relevant daily/weekly reports.
• Assist the Procurement Manager in day-to-day procurement support across Supermac’s, The Plaza Group, So Hotel Group, including Barista Areas, Deli, Supersubs, including crockery replenishment, storage container ordering/sourcing, utensil sourcing, and ancillary needs.
• Ongoing streamlining and coordination of all ordering to ensure oversight and visibility of all key information at all times.
• Striving for continuous improvement in the procurement department at all times.
• Day-to-day hotel and head office warehouse ordering, following an agreed system.
• Liaising with relevant hotel, deli, and NPD personnel to ensure pre-emptive information sharing and strategic forecasting and planning, in conjunction with the procurement manager.

Ensure smooth ordering and procurement across hotels from a product and service point of view:

1. Ensure all re-order hotel personnel have the correct access to what they need, to enable them to place orders with approved suppliers.

2. Be a problem solver for hotel department heads when needed

Procure Wizard Management

1. Work with Hotel Accounts across the Só Hotel Group to ensure effective margin tracking and revenue analysis.

2. Work with Hotel Accounts to achieve accurate item price settings.

3. Work with Hotel Accounts to create accurate costings of various recipes to ensure margin management.

4. Manage the Procure Wizard system across all properties, ensuring supplier and product information is accurate and up to date.-Ensure Purchase order support-Ensure Product setup and maintenance-Ensure Supplier issue resolution-Ensure Credit requests and reconciliation-Ensure Procurement administration.

5. Support Hotel Heads of Departments (HOD’s) and procurement users to maximise Procure Wizard's capabilities.

Vendor Management:

1. Build and maintain strong relationships with all vendors across all businesses.

2. Troubleshoot with vendors on stockouts or delivery issues.

3. Be the bridge between the vendor and the end user.

4. Coordinate with the Procurement Manager on the receipt and storage of bulk bought goods.

Reporting:

1. Report to the Procurement Manager and accurately track any supplier issues

2. In conjunction with procurement and menu designers, report on new menu costings, etc when requested to do so.

Key Requirements

• Proven experience (2+ years) in Hotel Procurement or Supply chain management, ideally within the food service, hospitality, or retail sectors.
• Strong knowledge of purchasing systems, i.e. Procure Wizard, cost control, and supplier negotiation.
• Demonstrated ability to drive cost efficiencies while maintaining premium quality standards.Familiarity with food safety standards and stock management systems.
• Excellent communication, analytical, and leadership skills.
• A good communicator, tech savvy, and good with detail/numbers.
• Proficiency in procurement software and ERP systems.

What we offer

• A dynamic and growing work environment in one of Ireland’s leading food and hospitality groups.
• The opportunity to contribute to a busy procurement department.
• Competitive salary and benefits package.
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