Job Description

LIFE AT AMPLIFON:

Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career.
Here, you’ll find all the support, tools, and opportunities you need to grow, whether it’s through our top-class development programs or by taking on projects in other parts of the world. And your colleagues will be there to motivate and inspire you every step of the way.
We are looking for a skilled and experienced Procurement & Replenishment Specialist to join our team in New Zealand.
The Procurement & Replenishment Coordinator is responsible for managing the procurement process for local insurance orders, ensuring timely replenishment activities, and maintaining effective supplier relationships. This role will oversee the management of open orders, monitor key performance indicators (KPIs) like Service Level Agreements (SLAs), and drive improvements in the S&OP process to streamline operations across departments. Additionally, the coordinator will be responsible for stock management, including reviewing target stock levels, managing lifecycle phases, and supporting the expansion of product lines like Instant Fit and Trial.
The position acts as the primary point of contact for insurance-related queries, working closely with internal teams such as Claims, Product Specialists, and Clinic Logistics, as well as external suppliers, to ensure operational efficiency and timely deliveries.

S&OP

• Purchasing: Manage local insurance orders, oversee replenishment activities, raise purchase orders, and maintain strong relationships with external suppliers. Act as the main point of contact for insurance-related queries and ensure deliveries meet SLAs.
• Reporting: Lead the development of a new S&OP process, monitor open insurance orders, and provide regular insights on SLAs to stakeholders.
• Stakeholder Management: Collaborate with suppliers, claims team, supply chain, and leadership teams to ensure smooth operations.
• Clinic Stock Management: Review target stock levels, manage lifecycle phases, and oversee expansion for Instant Fit and Trial.