Producer, Event Technology at HubSpot

, , United States -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

91000.0

Posted On

26 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Technology, Project Management, Vendor Management, Technical Problem-Solving, Attention to Detail, Cross-Functional Collaboration, Customer Service, SaaS Tools, Quality Assurance, Operational Insights, Budget Management, Communication Skills, Agility in Ambiguity, Learning and Growth, AI-Powered Experiences, Technical Feasibility

Industry

Software Development

Description

POS-25502 Are you motivated by managing complex and challenging events in the pursuit of bringing an event tech stack to life? Are you energized by using cutting-edge tools to enhance the attendee journey and can deliver against multiple scopes of production with a strong attention to detail? If so – you could be the perfect fit for our team! HubSpot is looking for an Event Technology Producer, focused on supporting the department in creating a frictionless digital and in person attendee experience across our events portfolio. This role will lead the day-to-day implementation and maintenance of event technology across our portfolio — from registration to mobile app, website, and beyond. We are looking for someone with strong technical problem-solving skills, an ability to manage effectively through ambiguity, and a passion for learning and championing complex SaaS tools. You'll report to the Lead Event Technology Producer, executing their strategic direction while collaborating with cross-functional partners to deliver seamless event experiences, and ensure every milestone meets high standards for quality, timeliness, and impact while staying on budget. Primary Responsibilities Include: Own end-to-end execution of event technology solutions — including registration systems, mobile apps, speaker and sponsor portals, and attendee-facing tools — ensuring flawless operation across all events and onsite at INBOUND and international GROW series Establish and execute comprehensive QA testing frameworks to ensure tech stack stability and manage ticket triage and bug resolution processes Manage the full registration journey from initial sign-up through badge fulfillment onsite, including access rules, scanning mechanisms, and serving as technical support lead for attendee issues Translate strategic innovation goals into tactical execution steps and identify recurring operational challenges to escalate to leadership Deliver end-to-end project management for all event tech initiatives, balancing team requests with scope, budget, risk, and timing while tracking milestones and ensuring smooth launches Own day-to-day vendor relationships including budget management, scope coordination, and contract support with Procurement, Legal, Security, and Finance teams Partner with the Lead Event Technology Producer to test and implement pilot innovations, including AI-powered attendee experiences, reporting learnings from execution Collaborate with internal technical teams (Martek, Systems Ops, Fintech) to ensure technical feasibility and scalability of digital properties Provide comprehensive customer service support across external Help inboxes and internal Slack channels, creating tutorials, demos, webinars, and canned communications for attendees and team members Surface operational insights and contribute research recommendations to inform tech stack decisions Develop and maintain operational playbooks, SOPs, troubleshooting guides, tutorials, and demos for team enablement and attendee support Skillset Requirements This is an execution-focused role. We're looking for someone who excels at flawless implementation and tactical excellence, with a direct background in event technology. Required Skills Operational project management expertise: Proven ability in owning operational execution for complex projects with multiple stakeholders, managing timelines, dependencies and risks across numerous workstreams. Strong Communicator and Cross-Functional Collaborator: Ability to work effectively with technical teams (engineering, IT, security) and business stakeholders, translating technical concepts for non-technical audiences and vice versa. Strong written and verbal communication skills. Attention to detail: Natural inclination toward thorough testing, quality assurance, catching issues early and creating systematic approaches to ensure stability. Event Technology Experience: Hands-on experiences with event tech tools such as registration platforms, mobile apps, website, and CRM or comfortable quickly learning new SaaS tools and becoming a subject matter expert Vendor management: Experience managing vendor relationships including scoping work, tracking deliverables, managing budgets, and coordinating with Procurement/Legal/Finance on contracts Navigates ambiguity with judgment: Comfortable moving projects forward with incomplete information and the ability to distinguish between when to move forward independently and when to escalate. Asks clarifying questions to reduce uncertainty Eagerness to learn and grow, with a desire to contribute to innovative event experiences and excitement about leveraging AI to enhance the attendee journey Preferred Skills Experience with project management tools (Airtable, Asana, or similar) Background in event production, event marketing, or live or digital experiences Familiarity with HubSpot for building registration flows, landing pages, or workflows Travel This role requires travel to support onsite event execution for INBOUND and international GROW series events (3-5 times per year). Work hour flexibility is also required to collaborate across multiple time zones with remote team members, vendors, and global stakeholders. So if you think this sounds like you, we'd love to hear from you! Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as the 'perfect' candidate. HubSpot is a place where everyone can grow. So however you identify & whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day. What is the Global Events Division? When we think about what sets us apart as humans, it's the power of our minds and the connections we make with each other. We are uniquely able to learn from the past and shape our future. That’s exactly what we intend to do with our events - all aimed at educating and inspiring attendees from around the world about the latest developments in HubSpot products, technology, business, marketing, sales, customer success, academia, and culture. The Global Events team oversees our marquee event INBOUND with over 13,000 attendees, our international GROW series, and field events. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy. Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: $65,000—$91,000 USD We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here. India Applicants: link to HubSpot India's equal opportunity policy here. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot Careers Life at HubSpot on Instagram By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Responsibilities

The Event Technology Producer will manage the implementation and maintenance of event technology solutions, ensuring a seamless attendee experience across various events. This includes overseeing registration systems, mobile apps, and vendor relationships while delivering high-quality event tech initiatives.