Product Analyst - Chronic Care at St Vincents Health Australia Group Support Services

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

0.0

Posted On

26 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Product Analysis, Requirements Gathering, User Story Development, Process Design, Data Analysis, Systems Thinking, Stakeholder Management, Workflow Optimization, Digital Health, Virtual Care, Chronic Care Management

Industry

Hospitals and Health Care

Description

Job Description: Permanent, Full Time | Sydney, Melbourne or Brisbane Help redesign care for the long term. St Vincent’s Health Australia is bringing care home. Through our Care at Home portfolio, we are transforming how chronic and long‑term conditions are managed—moving care beyond hospitals and into homes, communities and virtual settings that support continuity, dignity and quality of life. As part of the Bringing Care Home strategy, we are scaling connected, digitally enabled chronic care models nationally. These models combine technology, data and human‑centred design to make care more accessible, more equitable and more sustainable—for people living with ongoing health needs. We’re now seeking a Product Analyst – Chronic Care to help design, optimise and scale these models of care. The opportunity This role sits at the heart of cross‑functional delivery. As Product Analyst – Chronic Care, you will work across clinical, operational and digital teams to turn complex chronic care needs into clear requirements, efficient workflows and intuitive digital solutions. Your work will directly enable better experiences for patients, carers and clinicians—and support the safe, scalable growth of Care at Home services. You do not need a clinical background. You do need curiosity, strong analytical thinking and a passion for solving meaningful problems at scale. What you’ll do Translate complex needs into solutions Work with clinicians and service teams to translate chronic care needs into functional requirements, user stories and process designs that support person‑centred care. Optimise products and processes Analyse and improve end‑to‑end workflows across virtual and home‑based services, strengthening interoperability, efficiency and user experience. Use data to drive improvement Monitor product performance, patient experience, equity impacts and system usage to identify opportunities for optimisation and inform business cases. Partner across disciplines Act as a bridge between clinical, technical and business stakeholders to align priorities and deliver scalable, high‑quality solutions. Support innovation and quality Contribute to continuous improvement by integrating analytics, emerging technology and automation—while ensuring compliance with clinical governance, safety, privacy and regulatory standards. About you You are a collaborative, data‑driven problem solver who enjoys working in complex environments and translating insight into action. You bring: Experience working as a business analyst, product analyst or similar role in digital, platform or service environments Strong ability to turn user, consumer or customer insights into clear requirements and practical solutions Systems thinking, with sound business and analytical capability Confidence working across diverse stakeholders and influencing without authority Ability to interpret complex data, research or policy and translate it into operational improvement Experience in digital health, virtual care or chronic care services is highly regarded—but not essential. Why St Vincent’s? At St Vincent’s, you’ll work on challenges that matter—at national scale. You’ll join a mission‑led organisation that combines: Meaningful, values‑driven work The pace and creativity of a start‑up mindset The reach, credibility and stability of a trusted health system You’ll also benefit from: Not‑for‑profit salary packaging Flexible work locations across major cities Development and learning opportunities The chance to help reshape how chronic care is delivered in Australia Ready to help bring care home? If you want to use your product and analytical skills to improve lives—and help build a better, fairer health system—we’d love to hear from you. Apply with your CV and cover letter. Applications may close early. St Vincent’s Health Australia is committed to diversity, equity and inclusion and encourages applications from all backgrounds. Employment is subject to pre‑employment checks, including relevant immunisations. Closing Date: 9 June 2026 11:59pm Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au View Reconciliation Action Plan Code of Conduct: View Code of Conduct Set up Job Alerts to see future opportunities that interest you. New users can click Create Account from the Sign-in screen. St Vincent’s Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent’s is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead’s vision, commitment and inspiration lives on in us and the work we do. From modest beginnings, St Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more. Click Forgot your password? from the Sign-in screen and follow the instructions to reset.

Responsibilities

Translate complex chronic care needs into functional requirements, user stories, and efficient digital workflows. Collaborate across clinical and technical teams to optimize home-based services and use data to drive product improvements.