Product Analyst
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

ABOUT US

Through local expertise and global scale, we at Global Payments deliver market-leading technology solutions through five regional sub-brands - Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.
These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants.
We make a positive impact on our customers and communities through our values of Passion, Care, Accountability, Excellence and Ingenuity .
Underpinning our values is an unwavering commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action - Reconciliation and Gender Equity .
As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments processing platform.

As a Product Analyst at Global Payments, you’ll be at the forefront of innovation, working with cutting-edge technology and collaborating closely with business stakeholders to deliver exceptional product experiences.

Working in an agile environment, you will:

• Collaborate on feature definition and scope with cross-functional teams;
• Co-lead feature/design workshops to drive alignment and creativity in solution design;
• Drive collaboration on solution proposals for new features to ensure business and user needs are met;
• Write user stories & acceptance criteria to ensure clear and actionable product development;
• Define Definition of Done (DOD) and Definition of Ready (DOR) for stories to ensure clarity and quality in execution;
• Run team planning & refinement sessions to help prioritise and organise upcoming work;
• Manage and prioritise the Team Backlog, ensuring the most impactful features are delivered;
• Document internal and external processes, ensuring stakeholders are aligned on requirements and deliverables;
• Provide internal and external documentation for new features, ensuring clarity for all teams involved;
• Continuously monitor feature performance to provide feedback for future iterations and enhancements.