Product Analyst at Westpac Group

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Analytics, Product Analytics, Data Analysis, SQL, Python, Problem Solving, Self-Organisation, Attention to Detail, Written Communication, Verbal Communication

Industry

Financial Services

Description

CCreate your best future and join Consumer Team as a Product Analyst Full time / permanent opportunity Hybrid role 2 days in office Sydney location What’s the role? Join a team focused on improving the experience and value delivered to existing (back book) customers, with an emphasis on customer engagement, retention, and go‑to‑market execution. This role suits someone naturally curious, analytically minded and passionate about using data, insight and customer behaviour to improve outcomes for both customers and the bank. You’ll be part of a supportive village culture where collaboration, continuous learning and driving impact are at the heart of what we do. What do I need? Two years experience working with customer or product analytics in Banking or Financial Services Foundational skills in data analysis tools or languages (e.g., SQL, Python, or similar) Exposure to product, GTM, marketing, customer lifecycle or retention activity is beneficial. Excellent problem solving and self-organisation skills Exceptional attention to detail coupled with excellent written and verbal communication skills Tertiary qualifications in business, finance, accounting and commerce or related discipline Why join us? We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. Tailored learning and development opportunities to help your grow your career within the bank. Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives. Create your future today To get started, simply click on the APPLY or APPLY NOW button We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.

Responsibilities

The Product Analyst will focus on improving customer experience and value for existing customers, emphasizing engagement and retention. The role involves using data and insights to enhance outcomes for both customers and the bank.