Product Applications Engineer

at  TURNTIDE TECHNOLOGIES INC

Turntide Technologies designs and manufactures best-in-class electric motors, power electronics, energy storage, and thermal equipment for all things that move.
Our mission is to accelerate the world’s transition to sustainable energy by providing innovative and efficient solutions for a cleaner future.
Turntide Technologies operates in North America, Canada, the UK, and India and serves customers in global markets and industries including off highway automotive, commercial vehicles, rail, marine, light vehicles, commercial buildings, and premium automotive. For more information, visit turntide.com.

JOB OVERVIEW

We are seeking an experienced Product Applications Engineer to join our team and drive our customer pursuits in North America. Turntide designs, develops and manufactures axial flux motors, HV inverters, LV motor controllers, batteries, pumps and fans for Commercial Vehicle, off-highway vehicle and non-road applications.
We sell our product directly to OEMs and System Integrators. Our axial flux technology is unique in the industry and offers higher power density and higher efficiency compared to radial flux technology. The power electronics line is positioned to offer the highest performance at the lowest cost. OEMs and System Integrators combine our batteries in series and parallel to offer different system level voltages and energy levels creating the perfect energy storage and drive unit for each application.
This position is based in Waterloo and will report to the Director of Applications Engineering. Expect to travel around once a month on short notice as required by customer and lab priorities.

REQUIREMENTS

• Enthusiastic, flexible, and eager learner. Strong team player with a positive attitude
• 2+ years experience in one or more of the following:
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• Battery storage solutions / Battery Management Systems

• Power Electronics (Inverters, DCDCs, OBCs)
• Electric Machines (PMAC, Induction, SRM)
• Thermo Systems (Pumps and Fans)
• 2+ years experience onsite customer support
• Must be able to travel both nationally and internationally, sometimes with limited notice
• Commercially minded with a strong customer focus and excellent interpersonal skills
• A safety-first approach with respect to high voltage/high current systems and products
• Self-motivated with the ability to manage his/her own workload to achieve deadlines
• Ability to clearly communicate technical information, both verbally and in writing
• Must be able to handle customer confidential information
• Ability to troubleshoot and problem-solve in a logical, methodical manner
• Bachelor’s degree or above in Electrical, Electrical, or related engineering field

• Engage with a range of customers from small to global enterprises via email, telephone, remote desktop or on-site
• Support the installation, maintenance, operation, troubleshooting, repair, and customer training of Turntide products at customer locations
• Assist with motor characterization using dynos at our facilities in Waterloo, Canada, the UK and on-site customer locations
• Generate and maintain Turntide documentation e.g. FAQs, Application Notes, Visit Reports, Product and User Manuals
• Partner with the Sales Team working with customers to understand their technical needs and drive that feedback into Turntide Product and Engineering groups.
• Develop deep application expertise to proactively identify and resolve customer challenges before they arise.