WHAT DOES IT MEAN TO JOIN MOBILE KLINIK POWERED BY TELUS?

• Our goal is to provide Canadians with an excellent experience
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

• Actively engage with customers to promote, sell and activate Certified Pre Owned devices (CPOs) accessories, and related products
• Test, diagnose, troubleshoot, and repair smartphones and tablets
• Provide repair and replacement estimates for the customer
• Communicate with the customer to explain technical issues in an easy to understand, helpful manner
• Provide excellent customer service by assisting customers in selecting the right phone or accessories based on their needs and preferences
• Address customer inquiries, resolve issues, and ensure a positive shopping experience