JOB DESCRIPTION SUMMARY

As a Product Clinical Specialist Surgery-Apprentice will learn how to provide formal technical and clinical training to customers that have purchased a GE Healthcare Surgery products. Supervised responsibilities may include on-going post-sale customer support, on-site clinical visits for education sessions. Responsibilities will include also product demonstrations during pre-sale activities and congresses.
Work location: Sud Italia

REQUIRED QUALIFICATIONS:

• TSRM or Master’s Degree in Biomedical Engineer or related.
• Easy to establish relationship with people, open and flexible to work outside of the office.
• Willingness to travel extensively within your specified geographic region as well as to nationwide for trainings, sales meetings and tradeshows
• To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record
• Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
• Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
• Team oriented with a customer satisfaction mindset
• Ability to multi-task effectively and manage multiple priorities at one time
• Strong presentation skills (public speaking and lecture experience desired)
• Ability to communicate effectively using local language
• Fluent in English and Italian
  For this application we also evaluate candidates who meet the requirements set out in the art. 1 or belonging to the protected categories referred to in art. 18 of law 68/99

• Provide technical and clinical information to customer by demonstrating the full range of surgery product features and benefits.
• Develop, coordinate and deliver product training to customers on software and applications of the GE Healthcare surgical portfolio
• Monitor and control customer satisfaction through continuing education trainings, optimization of the performances of the GE Healthcare equipment utilized by users.
• Support trade shows and professional conferences by performing GE Healthcare product demonstration and workstation promotion as well as customer training.
• Use product knowledge to assist commercial and marketing teams in developing sales tools.
• Provide post-training reports, regular feedback on customer satisfaction and needs to the internal Sales and Service organization.