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Product Complaint Manager at Boston Scientific Corporation Malaysia

Santa Clarita, California, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Device Industry Experience, Regulatory Authority Reporting, Management Skills, Communication Skills, Project Management, Team Leadership, Post Market Activities, Vendor Management, CRM Products, Adverse Complaint Trends, Training Coordination, Performance Management, Escalation Management, Professional Growth, Changing Priorities

Industry

Medical Equipment Manufacturing

Description

Ensure site operational procedures support the corporate policies and guidance while also being aligned with all of the necessary regulations and standards. Your responsibilities will include: Manages performance and professional growth and development of the staff through the PDC program and per BSC HR policies Coordinates and participates in escalation of adverse complaint trends or product issues Ensure appropriate training is provided to the Post Market Surveillance staff Bachelor's Degree Minimum of 7+ years of medical device industry experience Demonstrated ability to understand, shift and contribute to changing priorities Knowledge of US and international regulatory authority reporting requirements Experience working with Competent Authorities Strong management and communication skills Project management experience Effective team leadership experience Experience with CRM products Experience with Post Market activities Vendor management experience

Responsibilities

The Product Complaint Manager ensures that operational procedures align with corporate policies and regulations. Responsibilities include managing staff performance and coordinating the escalation of product issues.