ABOUT US:

Opulence Global is an industry leader in delivering premium products to our valued customers across the globe. We are dedicated to excellence, quality, and customer satisfaction. We are seeking a detail-oriented Product Handling Specialist to join our team and help us deliver excellence to our global customers.

QUALIFICATIONS:

• Minimum of 4 years in a related role, with experience in customer service and warehouse operations.
• Familiarity with warehouse inventory software and inventory management.
• Excellent mathematical skills and a keen eye for detail are essential.
• Comfortable with light lifting of 10+ lbs.
• Ability to handle high-value and delicate products with the utmost care.
• Experience with international shipping is a plus
• Team player with organizational skills.
• Ability to work with little supervision and track multiple processes.
• Flexibility to adapt to changing priorities in a fast-paced environment.
• Computer-savvy with a working knowledge of Microsoft office.
• Outstanding organizational and coordination abilities.
• Excellent communication and interpersonal skills.
• Bilingual is an asset.

EDUCATION

• Secondary Education or equivalent

• Provide top-notch customer service for product orders, addressing customer inquiries and ensuring a seamless experience.
• Handle order picking, packing, and shipping with accuracy and care.
• Assist in the warehouse with inventory management and organization.
• Conduct product quality control (QC) checks to maintain our high standards.
• Perform light lifting tasks (10+ lbs) as needed.
• Manage international shipments, ensuring compliance with shipping regulations.
• Handle delicate and high-value products with care and attention.
• Prepare accurate reports for upper management
• Follow communication procedures, guidelines and policies
• Assist in shipping and receiving operations, verifying incoming shipments against purchase orders and preparing outgoing shipments for delivery.
• Maintain cleanliness and organization within the warehouse to promote a safe working environment.
• Collaborate with team members to build product displays or prepare items for special projects as needed.
• Perform other duties as requested.