Product Design Talent Community at Commonwealth Bank

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

06 Aug, 26

Salary

0.0

Posted On

08 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Design, User Experience Design, Product Thinking, Human-Centred Design, Accessibility Standards, Merchant Onboarding, Payment Experience Design, End-to-End Design, Customer Insight, Collaboration, Prototyping, Iterative Design

Industry

Financial Services

Description

Grow. Belong. Shape – Business Banking at CommBank, by joining our Product Design Talent Community What is the Talent Community? At CommBank, we are always looking for passionate people who put customers first, and we’d love to help you start a rewarding career in banking. Our recruitment is ongoing and never closes — join the community anytime and we will connect you with the right opportunity as soon as it arises. The roles that we recruit, based in Sydney, are within Business Banking – Connected Payments and include Senior Product Designer and Product Designer roles. As part of our Payments Acceptance team, you will be responsible for designing seamless merchant onboarding and in‑life payment experiences that enable businesses to accept payments confidently, securely, and at scale — helping Australian businesses grow and thrive. Who we’re looking for At CommBank, our values of Care, Courage and Commitment guide everything we do — for our customers, our communities and each other. In Business Banking, Connected Payments, these values come to life through designing secure, accessible, and human‑centred payment experiences that simplify complexity, build trust, and support the success of businesses of all sizes. We’re building a team of Product Designers who share these values — people who bring strong product thinking, curiosity, and craft, and who are motivated to make a meaningful impact every day by turning insight into simple, scalable design outcomes. Whether you’re ready to step into your next challenge now or planning your move for the future, we’d love to hear from people who: Show care by putting our customers and merchants at the heart of every design decision — designing intuitive onboarding and payment experiences that reduce friction, build confidence, and support business success. Demonstrate courage through curiosity, experimentation, and sound judgement — challenging assumptions, exploring new ideas, and confidently balancing customer needs with business, risk, and compliance considerations. Live commitment by investing in continuous learning and professional growth — staying current with design practices, accessibility standards, emerging payment models, and evolving regulatory expectations. Thrive in collaborative environments where partnership, shared accountability, and diverse perspectives are valued — working closely with product managers, engineers, and risk specialists to influence product direction and outcomes. Feel energised working autonomously while contributing at a senior level — leading end‑to‑end design across discovery, iteration, and delivery, grounded in evidence and customer insight. Connect purpose with impact — helping shape CBA’s connected payments and merchant onboarding ecosystem, enabling businesses to accept payments simply, securely, and responsibly. What We Offer Flexible opportunities with balance and impact — enjoy hybrid working that supports both your career and lifestyle, while delivering meaningful outcomes for Australian businesses. Deepen your expertise — work on complex, real‑world payments and eCommerce challenges, with exposure to senior product, engineering, and risk leaders across Business Bank. Grow your career — join a high‑performing, collaborative design culture with clear pathways to senior leadership and broader impact across the Group. Industry‑leading employee experiences, benefit packages and discounts An inclusive workplace where everyone can thrive. How the Talent Community works Apply anytime- Submit your Expression of Interest with your CV and a link to your portfolio. Talent Acquisition review- Our recruitment team will review your experience and may reach out to learn more about your background and future interests. Join the Talent Community- If aligned, we’ll confirm your membership in the CommBank Design Talent Community. Get matched- When a suitable role becomes available, we’ll reach out and, where possible, fast‑track you into the recruitment process. We welcome and encourage applications from Aboriginal and/or Torres Strait Islander peoples, supported by our dedicated Indigenous Careers Team. You’ll also have access to networks that celebrate diversity, foster belonging, and support accessibility requirements and workplace adjustments. We look forward to hearing from you ! If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 25/06/2026 Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

Responsibilities

Design seamless merchant onboarding and in-life payment experiences for Business Banking to help Australian businesses grow. Lead end-to-end design across discovery, iteration, and delivery while collaborating with product managers and engineers.