Product Design Team Lead (w/m/d) at TELUS Health (eTherapists GmbH / Humanoo)

Berlin, Berlin, Germany -

Full Time

Start Date

Immediate

Expiry Date

30 Aug, 26

Salary

0.0

Posted On

01 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Design Leadership, Mentorship, B2B Web Design, Mobile App Design, Design Systems, AI Integration, User-Centered Design, Stakeholder Management, Accessibility, Inclusive UX, Product Thinking, Research Methodologies, Systems Thinking, Storytelling, Facilitation, English Communication

Industry

Health and Human Services

Description

Hello there, people at TELUS Health are happy to greet you TELUS Health is empowering every person to live their healthiest life. As a leading global health and well-being provider – encompassing physical, mental and financial health – we support over 35 million lives worldwide through our clinical expertise, global presence and digital well-being platform. We’re seeking a Product Design Team Lead (w/m/d) to lead our Design Team in Berlin. This is a hybrid position, requiring 3 days in the office. Your mission in a nutshell Lead and scale design across our global portfolio: 15 mobile apps (iOS & Android), 6 B2B web platforms, delivered in 12 languages across multiple brands and white-label clients. You will lead a team of designers across product squads, establish the standards and processes that let design scale with quality, and contribute operationally – with a particular focus on our B2B web platforms, where we build solutions for global, multi-national enterprise clients. You will embed AI into both how we work and what we build, and connect design decisions to business outcomes. How you will spend your time: Lead, mentor, and grow a team of product designers across multiple squads Alongside leadership duties, you will get involved with hands-on design work Establish standardised processes, frameworks, and rituals across all squads, and continuously improve workflows Orchestrate cross-team projects and dependencies, driving a seamless end-to-end user experience across mobile and web Govern and evolve a scalable multi-brand / white-label design system, with full support for 12 languages and RTL Partner with Product, Engineering, Marketing, and Leadership to turn strategy into design priorities and measurable outcomes Champion accessibility, inclusivity, and culturally-attuned UX across global audiences Bring AI into the design workflow – from research and ideation to documentation and delivery – to raise quality and velocity What you should bring to the table: Proven experience leading and developing product designers, with a track record of mentorship and coaching Strong product thinking and the ability to connect design decisions to business outcomes, KPIs, and growth Hands-on experience designing mobile or web platforms for global, multinational enterprise clients Experience designing and scaling globalised products across multiple brands, markets, and languages – including RTL and bidirectional design systems Hands-on experience using AI tools in design workflows and designing AI-powered features in production Deep understanding of user-centered design, research methodologies, and end-to-end design from discovery to delivery Systems thinking, with the ability to scale design patterns across multiple products Excellent stakeholder management, facilitation, communication, and storytelling skills in English Nice to have: Experience leading design across both mobile (iOS & Android) and web at scale Background in digital health, HR tech, or SaaS platforms German language skills Interview process 1. Video call with Talent Acquisition: To find out more about your motivation and experience 2. Video call with Hiring manager: To discuss your portfolio and leadership skills 3. Video call with another leader + a senior designer: To assess your team fit and product-thinking What we offer: What we stand for: Customer First: We passionately put our communities and customers first Embrace Change: We embrace change and innovate courageously Grow Together: We grow together through spirited teamwork A sneak peek into your benefits: Additional health insurance coverage for 900 EUR per year 30 days of remote work allowance Up to 33 days annual vacation allowance (28 base days, + yearly tenure bonus up to 3 days, + 2 days for using the Humanoo app) Subsidy for your UrbanSportsClub membership 70 EUR monthly cashback to cover daily expenses 500 EUR yearly personal learning and development budget Self-development days allowance (workshops, conferences, training sessions etc.) Team events and company events Referral bonus for employees Corporate benefits Free access to our Humanoo app! Employee Assistance Programme (EAP) for mental well-being Please note: our offices close over the Christmas and New Year period for approximately two weeks. We gift the 24th and 31st December as extra vacation days and any additional non-public holiday days during this time will be taken from your annual leave. About us TELUS Health empowers people to live healthier lives and helps organizations create more productive, wellbeing-focused workplaces through global leadership in healthcare technology. Operating in more than 200 countries and territories, we support more than 161 million people at every point of their physical, mental, and financial wellbeing journey. Our integrated approach connects the entire healthcare ecosystem: comprehensive workforce wellbeing programs, compassionate and personalized preventive care, and the technology infrastructure that healthcare practitioners and payors rely on daily. This creates seamless care pathways delivering regionalized and gender-responsive support, where and when people need it most. Through our data-driven insights and proprietary research we are reshaping healthcare with earlier intervention and culturally-attuned approaches so individuals and organizations can thrive. Follow us as we advance our mission to become the world’s most trusted wellbeing company: telushealth.com

Responsibilities

Lead and scale design across a global portfolio of mobile apps and B2B web platforms while mentoring a team of product designers. Establish standardized processes and integrate AI into design workflows to drive business outcomes and seamless user experiences.