ABOUT US

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what’s right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

JOB SUMMARY

A Product Designer 3 plays a key role in shaping BSWH strategic initiatives through a customer’s perspective. They are responsible for driving the quality, creativity, and delivery of human-centered digital products for patients and families. We are building a versatile team of designers with strengths in either UI or UX. The Product Designer 3 will collaborate with research, service design, content design, engineering, analytics, product managers, and CX leadership. They help solve digital pain points, empower users, and influence stakeholders with clear rationale and storytelling. They gather and integrate feedback and create energy and alignment through strategic visions and creative product design innovation.
Salary: The pay range for this position is $47.41/hour ($98,612/year) for those with entry-level qualifications up to $84.42 ($175,593) for those highly experienced. The specific rate will depend upon the successful candidate’s specific qualifications and prior experience.

PREFERRED QUALIFICATIONS:

UI/Visual Design Skills

• Very strong attention to detail and a keen eye for consistency, composition, spacing, and balance
• Assessing designs in Figma for accurate use of design system components, patterns, and guideline
• Building clean, modern user interfaces that compete with best-in-class experiences across industries
• Maintaining an organized and scalable file structure with notes and references as needed
• Refining designs and preparing assets for handoff
• Working closely with developers to test features and provide detailed feedback in UX/UI reviews
• Working with leadership and stakeholders to provide visual design assistance and print materials for internal distribution
• Creating or formatting engaging presentations and visualizing data

UX Strategy Skills

• Build interactive prototypes, wireframes, and designs of varying fidelity to test ideas and communicate them internally and externally
• Inspire trust and confidence in design recommendations by establishing clear rationale, customer insights, root cause analysis, and feedback
• Iterate quickly and explore multiple solutions for a given problem.
• Evaluating interfaces for user accessibility and adherence to WCAG/user accessibility guidelines
• Auditing existing products to identify areas for improvementMINIMUM QUALIFICATIONS
• EDUCATION - Bachelor’s or 4 years of work experience above the minimum qualification
• EXPERIENCE - 5 Years of Experience

• Build frameworks that support our evolving organization such as: UI and/or UX components, libraries, templates, workflows, collaboration tools, etc.
• Translate BSWH branding and existing patterns and frameworks into solutions that scale across different experiences.
• Work together with stakeholders and product managers to align on concepts and requirements.
• Bring concepts and requirements to life in end-to-end user experiences and choose the appropriate medium and fidelity to present them.
• Build interactive prototypes, wireframes, and/or storyboards to test ideas and communicate them internally and externally.
• Inspire trust and confidence in design recommendations by establishing clear rationale, customer insights, root cause analysis, and feedback.
• Iterate quickly and explore multiple solutions for a given problem.
• Understand and continually evangelize our customers and what they need to make informed healthcare recommendations for themselves and their families.
• Stay informed on current developments in design and industry trends.
• Promote inclusive design standards and guidelines for desktop, web, and mobile.
• Collaborate with product managers, engineers, QA, and designers. Facilitate research, strategy, ideation, design, and testing of new product or service concepts.
• Assist the Customer Journey, Consumer Solutions, and Digital teams. Organize and facilitate activities to keep the team organized and thinking critically and strategically.
• Perform other position-appropriate duties as required in a competent, professional, and courteous manner.