WHAT YOU WILL DELIVER

• Research activities. Conducting user research and testing to gain a deep understanding of our users. Reviewing data with Analysts to understand and measure behaviours. Conducting comparative analysis to understand feature gaps. Review existing journeys to identify areas of optimisation.
• Experience mapping. Understanding our users’ goals, desires, and expectations. Mapping the experience, journeys and flows to help us prioritise pain-points and opportunities.
• Ideating. Working with your squad to develop ideas and prioritise. Plan and facilitate co-creation workshops.
• Crafting user interfaces. Translating your concepts into appealing UI design wireframes and clickable prototypes with a strong focus on Responsive Web Design principles. Provide a design spec to aid in implementation.
• Testing and learning. Using a variety of testing approaches and tactics; card sorting, clickable prototypes, usability studies, tree testing, think out loud studies, A/B and multi variant testing.
• Measuring and iterating. Measuring the outcomes of your work with your squad. Iterating and prioritising identified areas of improvement.
• Planning and Prioritising. Working closely with the squad to plan and prioritise new features and functionality, optimisations, and areas of focus together.
• Review implementation. Working together with the developers you will aid in implementation and review the final output before it’s shipped.
• Growing the design system. Designing new components, layouts, grids, flows and interactions which will feed into our design system and component library.
• Evolving! We’re continually looking to improve and evolve our process by trying new techniques and removing obsolete ones to ultimately ship better products.

Please refer the Job description for details