OVERVIEW

At Intuit, we get up every morning with our hearts beating fast, driven by the knowledge that we’re transforming the world of consumer and small business finance. We’re obsessed with our customers. Because of this, we’re continually challenging and disrupting ourselves, to improve their financial lives. It’s why our products continue to resonate with 50 million consumers around the globe. We are a Fortune 500 fintech company, and Canada’s Best Places to work several years in a row.
Be the design champion on TurboTax’s core DIY product, and create end-to-end experiences for millions of consumers. In this role, you will be helping craft the design strategy and execution of the next evolution of tax prep through innovation and design craft to help our customers grow and thrive. You’ll work across functions, teams, and business units to create intuitive and scalable platform experiences.
Intuit values the fresh perspectives and innovative ideas that early talent brings. Join us and contribute to projects that shape the future of financial technology!

ELIGIBILITY REQUIREMENTS:

• Actively enrolled in a post-secondary education program.
• A graduation date at least 4 months after the co-op term ends.
• Available for a 12-month co-op work term for 40 hours per week
• Must be legally eligible to work in Canada for the duration of the co-op term, without requiring sponsorship now or in the future.
• Ability to work in our Toronto office a minimum of 3 days per week.

WHAT YOU’LL DO:

• Support end-to-end design initiatives: Actively participate in the design process for the TurboTax DIY product, from initial concept exploration through to implementation.
• Collaborate with cross-functional teams: Work closely with Design, Development, Product Management, Data, Service, and Marketing teams to understand problems and contribute to holistic solutions.
• Contribute to project delivery: Assist in managing aspects of multiple projects simultaneously through effective communication, time management, and prioritization.
• Participate in customer research: Engage in customer research activities to help identify insights that will inform design decisions and provide customer value.
• Assist in iterative prototyping: Support the creation and testing of prototypes to quickly validate concepts and learn from customer feedback.
• Learn to drive design decisions through data: Work with the analytics team to understand how data informs design choices.
• Embrace design best practices: Participate in feedback sessions, learning about design rationale, customer data, and industry best practices.
• Understand product impact: Learn about the upstream and downstream impacts of new product releases, building an understanding of information architecture.
• Practice communicating designs: Develop skills in presenting and articulating design concepts and rationale to various stakeholders.
• Contribute to service blueprints: Assist in creating and iterating on service blueprints to help ensure a great customer experience.

THIS ROLE IS DESIGNED TO PROVIDE YOU WITH:

• Mentorship and guidance from experienced designers.
• Exposure to real-world product challenges.
• Opportunities to contribute to impactful projects.
• A collaborative and supportive learning environment.