Product Designer at Commonwealth Bank

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Human-Centred Design, Interaction Design, Product Design, Figma, Prototyping, Usability Testing, Heuristic Reviews, Communication, Agile, Accessibility, Inclusive Design, Risk Mindset, Design Fundamentals, Wireframes, UI Design, Customer Insights

Industry

Financial Services

Description

We are hiring multiple Product Designers Do work that matters At CommBank, we’re building a brighter future for all by creating digital experiences that help our customers and communities thrive. Within Business Bank, our eCommerce products support thousands of Australian merchants to onboard faster, accept payments securely, and manage their daily commerce with confidence. See yourself in our team Business Bank (BB) supports small to medium businesses, commercial enterprises, and corporate clients across Australia through a growing ecosystem of digital banking and payment solutions. As a Product Designer in the Business Bank eCommerce team, you’ll help design intuitive, scalable, and secure experiences that enable merchants to join and use our eCommerce capabilities. You’ll work closely with Product Managers, Engineers, and fellow Designers in a collaborative, agile environment, contributing to meaningful solutions that solve real customer problems and deliver measurable value. This role is suited to a Product Designer with strong experience in design fundamentals, and a growth mindset. Cultural fit is important to us, and we’re looking for people who align with CommBank’s values of Care, Courage, and Commitment. What you’ll do Contribute to the end‑to‑end design of merchant onboarding and in‑life experiences, from discovery through to delivery. Use qualitative and quantitative insights to understand customer needs, identify pain points, and inform design decisions. Design user journeys, task flows, interactions, and interfaces that simplify complex business processes for merchants. Produce and test wireframes, interactive prototypes, and high‑fidelity UI designs using Figma, translating insights into clear, testable solutions. Collaborate closely with Product Managers and Engineers to frame problems, explore solution options, and support quality delivery. Apply accessibility‑first, evidence‑based design practices, contributing to design critiques, system consistency, and effective risk management. What you’ll bring Solid experience in human‑centred design, interaction design, and product design. Strong Figma capability across flows, wireframes, UI layouts, and prototyping, including familiarity with AI‑assisted tools. Ability to translate research insights and business requirements into clear, testable design solutions. Experience with usability testing, heuristic reviews, and synthesising customer insights. Strong communication skills, with the ability to articulate design rationale and collaborate across disciplines. Experience working in cross‑functional, agile environments. A strong advocacy for accessibility and inclusive design. Experience in payments, eCommerce, or financial services is advantageous. A demonstrated risk mindset, proactively identifying and responding to current and emerging risks. Why join us? Work on meaningful digital experience challenges that impact thousands of Australian businesses. Help shape the onboarding and payments experiences that underpin Business Bank’s eCommerce strategy. Grow your skills within a supportive design community focused on quality customer outcomes. Be part of a team that values curiosity, collaboration, and continuous learning. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 08/03/2026 Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

Responsibilities

The role involves contributing to the end-to-end design of merchant onboarding and in-life experiences, utilizing qualitative and quantitative insights to inform design decisions. Responsibilities include designing user journeys, flows, and interfaces, and producing testable solutions using tools like Figma.