About Fresha
Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide.
Fresha is used by 120,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 12 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

ROLE OVERVIEW

Join us at Fresha as we embark on an exciting journey of growth and innovation! We’re on the lookout for an exceptional Product Designer to become a key player in our global team. In this dynamic role, you’ll report directly to the Head of Product Design and collaborate closely with cross-functional teams including product, engineering, customer experience, and senior leadership. Your mission: bring fresh perspectives to all product areas at Fresha.
This is a prime opportunity for someone eager to thrive in a fast-paced, ever-evolving environment, who loves working independently, relishes a challenge, and aims to make a significant impact. You’ll be joining a stellar team of seasoned designers from top-tier companies like Sky, Dyson, Renault, and ASOS.

WHAT YOU’LL BE DOING

• Collaborative - Partnering with product managers, senior leadership, engineering, design, and other teams. Together, you will be involved in designing & shipping features across the entire product.
• Articulate - Communicating your vision and designs effectively by presenting your work to key stakeholders.
• Accountable - Taking accountability on high design quality and contribute to the design team’s culture and growth through knowledge sharing to ensure we drive quality forward
• Inquisitive - Build knowledge product knowledge by speaking to internal experts, monitor feedback channels, speak with users, review usage and data. Set up, run, and synthesise learnings from user research studies and benchmarking to help inform what use cases and improvements we should focus on.
• Simplifying - Turning the complexity into the simplicity of a beautiful solution that truly solves customer needs, which requires deeply understanding the problems our users have and the capabilities of current technology.
• Meticulous - Design & prototype interfaces to make our product simple and elegant while taking care of every small detail. This could involve quickly building lightweight prototypes to explore interaction pattern or an idea, or building out complex prototypes.