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Product Designer II at Microsoft

Redmond, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

0.0

Posted On

01 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Design, User Experience, AI, Automation, Collaboration, Data-Driven Insights, Predictive Capabilities, Intuitive Solutions, Human Empathy, Design Research, Content Design, Problem Solving, Iteration, Experimentation, Customer Service, Service Design

Industry

Software Development

Description

We’re building intelligent experiences that transform how businesses deliver support, blending automation, predictive insights, and conversational AI to create effortless interactions for customers and agents alike. As a Product Designer II on our team, you’ll shape the future of service by designing experiences that put people first while leveraging cutting-edge AI capabilities. You’ll collaborate with world-class engineers and PMs, work on platform-level solutions that scale across Dynamics 365, and craft elegant, intuitive interactions that solve complex problems with simplicity. The Team We are a global studio of UX designers, researchers, content designers, and design PMs with offices in US, Canada and India. Our priorities: * Design AI-powered experiences customers love * Create intuitive, intelligent solutions that blend automation and human empathy for seamless support. * Work as one team with AI at the core * Collaborate across disciplines to embed AI into every layer of the customer service journey. * Deliver success through intelligence * Use data-driven insights and predictive capabilities to help businesses resolve issues faster and smarter. * Continuously learn and evolve * Embrace experimentation and iteration to stay ahead in a rapidly changing world. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As a Product Designer II, you will design experiences that prioritize people while utilizing advanced AI capabilities. You will collaborate with engineers and PMs to create scalable platform-level solutions across Dynamics 365.