Product Designer at Netwealth

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

0.0

Posted On

17 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Experience Design, Service Design, Research Methods, UI Design, Collaboration, Prototyping, SaaS Experience, Problem Solving

Industry

Financial Services

Description

About Netwealth Netwealth is more than a company; it is a catalyst for change, inspiring a new perspective on wealth and a brighter future for everyone involved. Our innovative and award-winning wealth management platform reflects our commitment to excellence and cutting-edge technology. Founded in 1999, Netwealth has grown rapidly, driven by an entrepreneurial spirit that encourages us to challenge the status quo. Our NextGen superannuation and investment technology exemplify our agile and nimble approach, unburdened by bureaucracy, allowing us to adapt quickly to meet the needs of our clients. At Netwealth, our team is our greatest asset. We are a collective of passionate individuals dedicated to making life better for more Australians. Our values—Curious, Optimistic, Courageous, Collaborative, Agile, and Genuine—are the guiding principles that shape our decisions and define how we present ourselves to the world. Join us in our mission and become part of a team that not only envisions a better future but actively works to create it. The opportunity We are excited to announce an opportunity for a talented Product Designer to join our growing Design practice, reporting directly to the Head of Design. This role will play a key part in shaping the future of our customer experience and service design initiatives. As a Product Designer, you will work end-to-end across the design process, from discovery and research through to validation and delivery. You’ll collaborate closely with product managers to define vision and strategy, and partner with engineering teams to bring ideas to life. Roles and responsibilities include: Lead and participate in customer research to uncover insights and inform design decisions. Design customer journeys, workflows, and service touchpoints that deliver seamless experiences. Translate research findings into concepts, prototypes, and UI designs that balance usability and business outcomes. Work collaboratively with product managers and engineers to ensure alignment and execution. Engage in full end-to-end design processes, from discovery to validation. About you Strong background in CX or Service Design, with experience designing processes and systems—not just screens. Skilled in research methods (qualitative and quantitative) and synthesising insights into actionable design solutions. Ability to design UI components and interactions that complement the overall experience. Experience working in SaaS or digital product environments is highly desirable. A portfolio that demonstrates impact, problem-solving, and measurable outcomes—not just visual design. Please note: This is not a graphic design role. While visual craft is important, we’re looking for someone who can design experiences and services that deliver real value to customers and the business. Life At Netwealth At Netwealth, our people are our greatest strength. We invest in our employees at every stage of life because when you're at your best, so are we. We’re committed to your growth, offering access to further education, diverse training opportunities, and strong support for career development. We’re proud to be recognised as one of the top 5 companies in Australia for Career Development, endorsed by WORK180. We’re big on internal mobility. In fact, 32% of roles filled in 2023 went to our own people. Our flexible hybrid working model encourages balance, with the expectation of 4 days in the office each fortnight. Our state-of-the-art Melbourne CBD office includes modern end-of-trip facilities and daily breakfast to support your commute and wellbeing. We offer a range of benefits focused on health, wellbeing, and personal development, including: Family-friendly support: Paid parental leave and a fully funded school holiday program Wellness perks: CU Health (virtual healthcare), income protection, flu shots, wellness weeks, retail discounts, and financial wellbeing services A vibrant culture: Social events, trivia nights, and corporate sports Employee Resource Groups: LGBTQIA+, DAWN (Developing and Accelerating Women at Netwealth), Culture Group, and Carers Group Community impact: Paid volunteering and our Netwealth Impact Group Apply now! We’re proud of our inclusive and diverse workforce and encourage everyone to bring their genuine selves to work. It’s one of our core values. We’re committed to equity and inclusion through our gender equality, disability, LGBTQIA+, wellbeing, and cultural initiatives. We’re also proudly certified by Work180, Family Friendly Workplaces, and Great Place to Work. If you're excited about this opportunity but don’t meet every requirement, we still encourage you to apply. Research shows that people often hesitate unless they meet every single qualification. We value potential and passion just as much. If you require any reasonable adjustments during the recruitment process, please contact us at people@netwealth.com.au.

Responsibilities

Lead and participate in customer research to inform design decisions and create seamless customer journeys. Collaborate with product managers and engineers throughout the end-to-end design process from discovery to validation.