Required Competencies:

• Cross-functional collaboration
• Stakeholder communication
• Problem-solving and analytical thinking
• Self-direction and workload management
• Attention to detail
• User advocacy
• Iterative thinking and feedback incorporation
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Required Knowledge:

• UX/UI design principles and methodology
• User research and usability testing methods
• Accessibility standards (WCAG 2.1 AA)
• Design systems principles
• SaaS product design patterns (onboarding, activation, retention)
• Data visualization best practices
• Front-end technology fundamentals (HTML, CSS)
• Agile/scrum development processes
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